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- Tasks: Lead and motivate your team while driving sales and delivering excellent customer service.
- Company: Join Superdrug, a leading name in health and beauty, dedicated to customer satisfaction.
- Benefits: Enjoy up to 28 days holiday, 30% discount, and access to Wagestream for real-time earnings tracking.
- Other info: Training for piercing services is provided; we promote from within for career advancement.
- Why this job: This role offers growth opportunities, a fun team culture, and the chance to make a real impact.
- Qualifications: Previous supervisory or team leader experience in retail is preferred; confidence and ambition are key.
The predicted salary is between 28800 - 43200 £ per year.
What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug\’s future Store Managers.
- You\’ll support the management team in the day-to-day business activities.
- Driving sales, alongside the development and delivery of excellent customer service and store standards.
- Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
- Ideally supervisory or team leader experience within a fast-paced high street retailer.
- Understanding of retail Key Performance Indicators; including sales, profit and service.
- Confidence, resilience and ambition with the ability to help others develop and improve their skills.
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).
- Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures are on? Leading your team, hitting targets, progressing your career—it\’s what it\’s all about. Hard work, yes, but rewarding too. We\’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people—they make the difference. We\’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
- Up to 28 days holiday.
- Up to 30% discount for you and a nominated friend or family member.
- Excellent training.
- Great sales incentives.
- Get instant access to Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money, and save straight from your pay into pots for the future.
- Enhanced company sick pay and support for pregnancy loss.
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Team leader employer: Superdrug Stores plc
Contact Detail:
Superdrug Stores plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team leader
✨Tip Number 1
Familiarise yourself with Superdrug's values and culture. Understanding what makes us tick will help you align your approach during interviews and discussions, showcasing how you can contribute to our team dynamic.
✨Tip Number 2
Highlight your experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully managed teams, driven sales, and improved customer service in similar settings.
✨Tip Number 3
Prepare to discuss Key Performance Indicators (KPIs) relevant to retail. Show that you understand how to measure success through sales, profit, and service metrics, and be ready to explain how you've used these in past roles.
✨Tip Number 4
Demonstrate your leadership style and how you motivate others. Share stories that illustrate your ability to coach and develop team members, especially in high-pressure situations, as this is crucial for a Team Leader role.
We think you need these skills to ace Team leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory or team leader experience, especially in fast-paced retail environments. Use specific examples that demonstrate your ability to drive sales and improve customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and health, and explain how your management style aligns with Superdrug's values. Mention your ability to motivate teams and keep the atmosphere fun, even under pressure.
Highlight Key Performance Indicators Knowledge: Showcase your understanding of retail KPIs in your application. Discuss how you have previously maximised profit and reduced costs, as this will resonate well with what Superdrug is looking for in a Team Leader.
Demonstrate Personal Development: Mention any experiences where you have helped others develop their skills. This could be through coaching or mentoring, which is crucial for a role that supports team growth and progression within the company.
How to prepare for a job interview at Superdrug Stores plc
✨Show Your Management Skills
Be prepared to discuss your previous management experience. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to handle the dynamic nature of the role.
✨Understand Retail KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales figures, profit margins, and customer service metrics. Being able to discuss how you've used these metrics in past roles will show your understanding of the business side of retail.
✨Emphasise Your Coaching Ability
Since the role involves coaching and developing team members, be ready to share examples of how you've helped others grow in their roles. Discuss any training or mentoring experiences that highlight your ability to motivate and uplift your team.
✨Demonstrate Your Passion for Customer Service
Superdrug values excellent customer service, so convey your enthusiasm for creating a positive shopping experience. Share stories that illustrate your commitment to customer satisfaction and how you’ve gone above and beyond to meet customer needs.