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- Tasks: Lead a dynamic team while providing top-notch beauty services and customer experiences.
- Company: Join Superdrug, a leading name in beauty and wellness.
- Benefits: Enjoy a competitive salary, 28 days holiday, and amazing discounts.
- Why this job: Make a real impact in the beauty industry and inspire your team.
- Qualifications: NVQ level 3 in hairdressing and previous management experience required.
- Other info: Access professional training and exciting team events throughout the year.
The predicted salary is between 28800 - 42000 £ per year.
Overview
As well as working as a Senior Stylist, the role includes leading the team and operations. The services on offer include brow and lash treatments, manicures, pedicures, lash extensions, spray tanning and full hair salon and barbering services.
Responsibilities
- Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.
- Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists).
- Ensure customers are welcomed and leave with \”That Superdrug Feeling\” and deal professionally with all customer queries and complaints.
- Encourage the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone.
- Take ownership for the ordering and management of salon stock.
- Lead by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.
Qualifications
- NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing.
- Outstanding communication skills and previous management experience.
- Established background in hair dressing, barbering or beauty therapy.
Benefits
- A competitive salary
- 28 days holiday
- Earn a bonus of up to 25% of your salary
- Amazing discounts – Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year – prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out
- Professional inhouse training with our brand partners
- Attendance to our annual Beauty Studio conference
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
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Salon Manager employer: Superdrug Stores plc
Contact Detail:
Superdrug Stores plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salon Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty industry, whether it's through social media or local events. We all know that sometimes it's not just what you know, but who you know that can help you land that Salon Manager role.
✨Tip Number 2
Show off your skills! If you have a portfolio of your work, bring it along to interviews. We want to see your creativity and expertise in action, especially when it comes to hairdressing and beauty treatments.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle team management scenarios or customer complaints. We want to hear your strategies for creating 'That Superdrug Feeling' for customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Superdrug.
We think you need these skills to ace Salon Manager
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in hairdressing, barbering, or beauty therapy. We want to see how your background aligns with the role of Salon Manager, so don’t hold back on those impressive achievements!
Team Management Skills Matter: Since this role involves managing a team of around 15 stylists and therapists, it’s crucial to showcase your previous management experience. Talk about how you've led teams, handled performance issues, or trained new staff. We love a good team player!
Customer Service is Key: Remember, we’re all about 'That Superdrug Feeling'! In your application, share examples of how you’ve provided excellent customer service in the past. Whether it’s resolving complaints or upselling products, we want to know how you make customers feel special.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you can keep an eye on any updates regarding your application status!
How to prepare for a job interview at Superdrug Stores plc
✨Know Your Stuff
Make sure you brush up on your hairdressing, barbering, and beauty therapy knowledge. Be ready to discuss your experience with different treatments and services, especially colour consultations. This shows you're not just a manager but also a skilled stylist who understands the craft.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you’ve handled performance issues, created rotas, or provided training. Highlighting your ability to lead by example will resonate well with the interviewers.
✨Customer Service is Key
Be ready to talk about how you ensure customers leave with 'That Superdrug Feeling'. Share specific instances where you’ve dealt with customer queries or complaints effectively. This will demonstrate your commitment to excellent service and customer satisfaction.
✨Upselling Techniques
Think about strategies you've used to encourage upselling in previous roles. Discuss how you can motivate your team to create interest in the Beauty Studio zone and boost sales. Showing that you can drive business while maintaining a positive atmosphere will set you apart.
