Retail Supervisor

Retail Supervisor

Billericay Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and deliver top-notch customer service.
  • Company: Join Superdrug, a vibrant high-street retailer with a focus on growth.
  • Benefits: Enjoy up to 28 days holiday, discounts, and excellent training opportunities.
  • Why this job: Kickstart your career with a company that promotes from within and rewards success.
  • Qualifications: Experience in retail management and a passion for helping others succeed.
  • Other info: Access real-time earnings tracking and financial management tools.

The predicted salary is between 24000 - 36000 £ per year.

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug\’s future Store Managers.

Responsibilities and Qualifications

  • You’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

    Ideally supervisory or team leader experience within a fast‑paced high‑street retailer

  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

    Why Superdrug?

Benefits

  • Up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Excellent training
  • Great sales incentives
  • Get instant access to Stream. A tool that lets you track your earnings in real‑time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Enhanced company sick pay and pregnancy loss and support

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Retail Supervisor employer: Superdrug Stores plc

Superdrug is an exceptional employer that prioritises the growth and development of its team members, offering a clear pathway to advancement within the company. With a vibrant work culture that encourages hands-on involvement and collaboration, employees benefit from comprehensive training, generous discounts, and a supportive environment that values their contributions. Located in a fast-paced retail setting, Superdrug provides unique opportunities for personal and professional growth, making it an ideal place for those looking to build a rewarding career in retail.
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Contact Detail:

Superdrug Stores plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out Superdrug's social media and website. This will help you understand what they value and how you can fit in, making it easier to connect with the team during your chat.

✨Tip Number 2

Practice your 'think on your feet' skills! Since the role involves quick decision-making, try some mock interviews or situational questions with friends. This will help you feel more confident when discussing how you handle challenges.

✨Tip Number 3

Show off your leadership experience! Be ready to share specific examples of how you've motivated a team or improved sales in previous roles. This will demonstrate that you're not just a great manager but also someone who can inspire others.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Retail Supervisor

Team Leadership
Coaching Skills
Sales Management
Customer Service Excellence
Retail Key Performance Indicators (KPIs)
Profit Maximisation
Shrinkage Reduction
Resilience
Ambition
Communication Skills
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering excellent customer service and driving sales.

Highlight Your Team Leadership Skills: Make sure to mention any supervisory or team leader experience you have. We’re looking for someone who can roll their sleeves up and get involved while also coaching and developing their team. Share specific examples of how you've done this in the past!

Know Your Numbers: Understanding retail Key Performance Indicators is key! In your application, reference any experience you have with sales, profit, and service metrics. This shows us you know what it takes to maximise profit and reduce costs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Superdrug Stores plc

✨Know Your Retail Metrics

Familiarise yourself with key retail performance indicators like sales, profit margins, and customer service standards. Being able to discuss these metrics confidently will show that you understand the business side of retail and are ready to contribute to the team's success.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed or coached a team in the past. Think about specific situations where you helped others develop their skills or improved team performance. This will demonstrate your capability as a future Store Manager.

✨Be Ready to Roll Up Your Sleeves

Since the role involves hands-on work, be prepared to discuss times when you've jumped in to help your team during busy periods. Highlight your willingness to get involved and support your colleagues, as this is crucial in a fast-paced environment.

✨Embrace the Superdrug Culture

Research Superdrug's values and culture before the interview. Be ready to explain why you want to work for them specifically and how you align with their mission. Showing genuine enthusiasm for the company can set you apart from other candidates.

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