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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver excellent customer service.
- Company: Join Superdrug, a fun and passionate health and beauty retailer.
- Benefits: Enjoy up to 28 days holiday, discounts, and great training opportunities.
- Why this job: Kickstart your career with a role that offers growth and rewards hard work.
- Qualifications: Retail experience is a plus; strong communication and leadership skills are essential.
- Other info: Flexible hours with potential for more; we promote from within!
Overview
Hours: 16 hours a week with an opportunity to work more hours. Availability Wed, Fri, Sat pm and Sundays all day. What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug\’s future Store Managers.
Why Superdrug?
Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that\\\’s what it\\\’s all about. Hard work, yes, but rewarding too. We\\\’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We\\\’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!
Responsibilities
- You\\\’ll support the management team in the day-to-day business activities
- Driving sales, alongside the development and delivery of excellent customer service and store standards
- Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs. Ideally supervisory or team leader experience within a fast-paced high street retailer
- Understanding of retail Key Performance Indicators; including sales, profit and service
- Confidence, resilience and ambition with the ability to help others to develop and improve their skills
- Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
- Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers
Qualifications
- Availability to work 16 hours per week with potential for more hours as described
- Supportive leadership capabilities with the ability to roll up sleeves and coach a team
- Experience in retail or similar fast-paced environments is advantageous
- Strong understanding of retail KPIs including sales, profit and service
- Good communication, resilience and a customer-focused mindset
- Willingness to undertake piercing services (training provided)
Benefits
- Up to 28 days holiday
- Up to 30% discount for you and a nominated friend or family member
- Excellent training
- Great sales incentives
- Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Enhanced company sick pay and pregnancy loss and support
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Retail Supervisor employer: Superdrug Stores plc
Contact Detail:
Superdrug Stores plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Superdrug's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their fun and dynamic environment.
✨Tip Number 2
Practice your 'think on your feet' skills! Since the role involves managing a team and driving sales, be ready to share examples of how you've handled pressure in the past. Think about times when you motivated your team or solved problems quickly.
✨Tip Number 3
Show off your passion for beauty and health! During your interview, let your enthusiasm shine through. Talk about your favourite products or trends in the industry, and how you can bring that passion to the team and customers at Superdrug.
✨Tip Number 4
Don’t forget to ask questions! This shows you're engaged and keen to learn more about the role. Ask about team dynamics, training opportunities, or how they celebrate successes. It’s a great way to demonstrate your interest in growing with Superdrug.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion: Let your love for beauty and health shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Superdrug team!
Highlight Your Experience: Make sure to mention any supervisory or team leader experience you have, especially in fast-paced retail environments. We’re keen on seeing how you've driven sales and delivered excellent customer service in your previous roles.
Be Yourself: We value personality! Don’t be afraid to let your unique character come through in your application. Show us how you can keep things fun and motivating for your team, even when the pressure's on.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Superdrug!
How to prepare for a job interview at Superdrug Stores plc
✨Know Your Stuff
Before the interview, make sure you understand Superdrug's values and what they stand for. Familiarise yourself with their approach to customer service and how they aim to be the best in accessible health and beauty. This will help you align your answers with their expectations.
✨Show Your Leadership Skills
Be ready to discuss your previous experience in managing or coaching a team. Think of specific examples where you motivated your team or improved performance. Highlighting your ability to roll up your sleeves and get involved will resonate well with them.
✨Demonstrate Your Passion
Superdrug is looking for someone who is passionate about beauty and health. Share your enthusiasm for the industry and any relevant experiences that showcase your commitment. This could be anything from personal interests to previous roles in retail.
✨Prepare for Scenario Questions
Expect to face questions that assess your problem-solving skills and ability to think on your feet. Prepare scenarios where you had to handle pressure or resolve conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
