Retail Supervisor

Retail Supervisor

New Milton Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Superdrug Stores plc

At a Glance

  • Tasks: Lead a dynamic team, drive sales, and deliver top-notch customer service.
  • Company: Join Superdrug, a vibrant retailer passionate about health and beauty.
  • Benefits: Enjoy up to 28 days holiday, 30% discount, and excellent training.
  • Why this job: Kickstart your career with opportunities for growth and development.
  • Qualifications: Experience in retail management and a passion for motivating others.
  • Other info: Be part of a fun team that values personality and hard work.

The predicted salary is between 24000 - 36000 £ per year.

Overview

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug\’s future Store Managers.

Responsibilities

  • You\’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

Qualifications

  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that\’s what it\’s all about. Hard work, yes, but rewarding too. We\’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We\’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Benefits

  • Up to 28 days holiday
  • Up to 30% discount for you and a nominated friend or family member
  • Excellent training
  • Great sales incentives
  • Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Enhanced company sick pay and pregnancy loss and support

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Retail Supervisor employer: Superdrug Stores plc

Superdrug is an exceptional employer that prioritises the growth and development of its team members, offering a vibrant work culture where hard work is recognised and rewarded. With a strong commitment to promoting from within, employees can expect excellent training, generous benefits including up to 28 days holiday and discounts, and a fun, supportive environment that values both customer service and team spirit. Located in a fast-paced retail setting, this role not only provides opportunities for career advancement but also fosters a sense of community among passionate individuals dedicated to health and beauty.
Superdrug Stores plc

Contact Detail:

Superdrug Stores plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out Superdrug's social media and website. Understanding our vibe will help you connect with the team and show that you're genuinely interested in being part of the family.

✨Tip Number 2

Practice your pitch! Think about how your past experiences align with the role of Retail Supervisor. Be ready to share specific examples of how you've led teams, driven sales, or improved customer service – we love a good story!

✨Tip Number 3

Dress the part! While we appreciate personality, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are ready to roll up your sleeves.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s just good manners!

We think you need these skills to ace Retail Supervisor

Team Leadership
Sales Management
Customer Service Excellence
Retail Key Performance Indicators (KPIs)
Problem-Solving Skills
Coaching and Development
Resilience
Motivational Skills
Adaptability
Attention to Detail
Time Management
Communication Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and share your passion for retail and customer service – it’s what we’re all about at Superdrug!

Tailor Your Application: Make sure to customise your application to highlight your supervisory experience and understanding of retail KPIs. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!

Be Specific About Your Experience: When detailing your past roles, be specific about your responsibilities and successes. Mention any times you’ve driven sales or improved team performance – we’re looking for those standout moments that show you’re ready for the next step!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing benefits!

How to prepare for a job interview at Superdrug Stores plc

✨Know Your Retail KPIs

Familiarise yourself with key performance indicators in retail, such as sales targets and customer service metrics. Be ready to discuss how you've previously met or exceeded these KPIs in your past roles.

✨Showcase Your Leadership Style

Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate others and maintain a fun atmosphere, even under pressure, as this aligns with what Superdrug values.

✨Demonstrate Problem-Solving Skills

Think of specific instances where you had to think on your feet to resolve issues, whether it was reducing shrinkage or managing till errors. This will show your potential employer that you're proactive and resourceful.

✨Express Your Passion for Beauty and Health

Let your enthusiasm for the beauty and health industry shine through. Share why you want to work at Superdrug specifically and how you can contribute to creating 'That Superdrug feeling' for customers and your team.

Retail Supervisor
Superdrug Stores plc
Location: New Milton
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