Operational Super User (PM Shift)
Operational Super User (PM Shift)

Operational Super User (PM Shift)

Dunstable Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support a team in a fast-paced distribution center.
  • Company: Join a dynamic operation supplying over 600 Superdrug & Savers stores.
  • Benefits: Enjoy up to 38 days holiday, staff discounts, and a matching pension.
  • Why this job: Be part of a collaborative team driving innovation and operational excellence.
  • Qualifications: Experience in distribution, strong communication skills, and good IT knowledge required.
  • Other info: Flexibility is key to meet business demands and support team success.

The predicted salary is between 28800 - 43200 £ per year.

A Super User is the first line of Management who supports the Team Leaders with the Daily management/coordination of site operations; assisting with leading a team within a designated area of the Distribution Centre.

Our operation at SRDC provides stock to over 600 stores across the Superdrug & Savers Stores Network. As you can expect this is a fast paced role in a busy environment.

A passion for results will ensure that all specified standards are maintained; if not exceeded.

Working as "One Team" to ensure that operational efficiencies are identified and maximised; encouraging Growth & Innovation within the team, utilising appropriate resource and safe working practices; to help create a Supply Chain that makes our customer smile!

Keys roles and responsibilities:

  • Plan and direct resource in your area, to meet business demands; escalating any concerns to your Team Leader

  • Engage colleagues to achieve daily target, prioritising workload and dissemination of resource where required

  • Continuously review operational progress against plan, analyse data and operate pro-actively to adapt the plan where required; escalating any performance concerns to the appropriate Team Leader

  • Complete KPI spreadsheet and trackers that demonstrate performance/efficiency data; communicating all issues to the appropriate Team Leader

  • Fully understand all policy, processes & procedures in your area; acting as a source of expertise to support colleagues throughout the daily operation

  • Own Safe Systems of work within the area that you are responsible for, ensuring 100% compliance amongst the team

  • Be an ambassador for driving good health & safety practices within the area that you work

  • Assisting the Team Leader with ad hoc projects and reports when required

  • Assisting the Team Leader with all People Management activities

  • Working flexibly to meet the demands of the business

· Proven experience within a distribution environment or similar

· Ability to communicate and engage effectively, with team and colleagues

· Good IT skills and and working knowledge of Microsoft office.

· 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)

· 2 staff discount codes for yourself and a family member or friend

· 30% discount on Superdrug Own Brand Products both in store and online

· Company pension matching and bonus

Operational Super User (PM Shift) employer: Superdrug Stores plc

At SRDC, we pride ourselves on being an exceptional employer, offering a dynamic work environment where teamwork and innovation thrive. With generous benefits such as up to 38 days of holiday, staff discounts, and a robust pension plan, we prioritize the well-being and growth of our employees. Join us in a fast-paced distribution center that not only supports over 600 stores but also fosters a culture of safety, efficiency, and continuous improvement, ensuring that every team member feels valued and empowered.
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Contact Detail:

Superdrug Stores plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Super User (PM Shift)

✨Tip Number 1

Familiarize yourself with the specific operations of a distribution center. Understanding how stock is managed and distributed will give you an edge in discussions during the interview.

✨Tip Number 2

Highlight your experience in team leadership and resource management. Be ready to share examples of how you've successfully engaged colleagues to meet targets in a fast-paced environment.

✨Tip Number 3

Demonstrate your analytical skills by preparing to discuss how you've used data to improve operational efficiency in previous roles. This will show that you can proactively adapt plans based on performance metrics.

✨Tip Number 4

Emphasize your commitment to health and safety practices. Being able to discuss how you've promoted safe working environments in past positions will resonate well with the company's values.

We think you need these skills to ace Operational Super User (PM Shift)

Leadership Skills
Team Coordination
Operational Management
Data Analysis
Performance Monitoring
Resource Planning
Communication Skills
Problem-Solving Skills
Health and Safety Compliance
Microsoft Office Proficiency
Flexibility and Adaptability
Project Management
Customer Focus
KPI Tracking

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Operational Super User position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to reflect relevant experience in distribution or similar environments. Emphasize your ability to manage resources, engage teams, and maintain operational standards.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for results and teamwork. Mention specific examples of how you've driven operational efficiencies or led teams in previous roles.

Highlight IT Skills: Since good IT skills are essential for this role, make sure to mention your proficiency in Microsoft Office and any other relevant software. Provide examples of how you've used these skills in past positions.

How to prepare for a job interview at Superdrug Stores plc

✨Show Your Passion for Results

Make sure to express your enthusiasm for achieving results during the interview. Share specific examples from your past experiences where you exceeded targets or improved operational efficiencies.

✨Demonstrate Team Leadership Skills

Highlight your ability to engage and motivate a team. Discuss how you've successfully prioritized workloads and communicated effectively with colleagues in previous roles.

✨Be Prepared to Discuss Data Analysis

Since the role involves reviewing operational progress and analyzing data, be ready to talk about your experience with KPI tracking and how you've used data to adapt plans in a fast-paced environment.

✨Emphasize Safety and Compliance Knowledge

As an ambassador for health and safety practices, be prepared to discuss your understanding of safe working systems and how you've ensured compliance in your previous positions.

Operational Super User (PM Shift)
Superdrug Stores plc
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  • Operational Super User (PM Shift)

    Dunstable
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-02-17

  • S

    Superdrug Stores plc

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