At a Glance
- Tasks: Manage patient referrals and handle incoming calls in a supportive healthcare environment.
- Company: Regional healthcare provider dedicated to community nursing.
- Benefits: Flexible working patterns and competitive salary between £24,937 to £26,598 pro rata.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Customer service experience and strong IT and communication skills required.
- Other info: Collaborate with clinical teams to uphold high patient care standards.
The predicted salary is between 24937 - 26598 £ per year.
A regional healthcare provider is looking for an administrator for the Community Nursing Single Point of Access in Wellingborough. This role involves handling incoming calls, managing patient referrals, and ensuring compliance with information governance regulations.
Relevant experience in customer service and strong IT and communication skills are essential. The position can accommodate various working patterns and offers a salary between £24,937 to £26,598 per year pro rata.
Collaboration with clinical teams is key to ensuring patient care standards.
SPOA Navigator: Healthcare Referrals & Access in Wellingborough employer: Superchem Industries
Contact Detail:
Superchem Industries Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPOA Navigator: Healthcare Referrals & Access in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in community nursing or similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Since this role involves handling calls and managing referrals, practice answering common questions clearly and confidently. We recommend doing mock interviews with friends or family.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common healthcare software and tools. If you can demonstrate your tech-savviness during interviews, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, applying directly can sometimes put you ahead in the hiring process.
We think you need these skills to ace SPOA Navigator: Healthcare Referrals & Access in Wellingborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any IT skills you have. We want to see how your background aligns with the role of SPOA Navigator, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about healthcare referrals and how your communication skills can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Team Spirit: Collaboration is key in this role, so highlight any experiences where you've worked well in a team. We want to know how you can contribute to maintaining high patient care standards alongside clinical teams.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Superchem Industries
✨Know Your Stuff
Make sure you understand the role of a SPOA Navigator and the importance of managing patient referrals. Brush up on healthcare regulations and information governance, as these will likely come up in conversation.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or ensured patient satisfaction, as this will demonstrate your ability to thrive in a busy environment.
✨Tech Savvy is Key
Since strong IT skills are essential for this role, be ready to discuss your experience with relevant software or systems. If you have any specific tools you've used in previous jobs, mention them to show you're prepared for the tech side of things.
✨Collaboration is Crucial
Highlight your teamwork abilities by sharing instances where you've worked closely with clinical teams or other departments. This will show that you understand the collaborative nature of the role and are ready to contribute to patient care standards.