Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Integrated Looked After Children Team with essential administrative tasks and coordination.
- Company: Join Northamptonshire Healthcare Foundation Trust, a leader in integrated health services.
- Benefits: Enjoy a competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on learning and development.
- Why this job: Make a real difference in the lives of children and young people in care.
- Qualifications: GCSEs in literacy and numeracy; NVQ in Administration preferred.
The predicted salary is between 24937 - 26598 £ per year.
Overview
An exciting opportunity has arisen for an enthusiastic and motivated person to join our Integrated Looked After Children Team as a Service Delivery Support Administrator. The Integrated Looked After Children Team is a busy service that is constantly developing to meet the needs of children and young people who come into care or who are already in care across the country. The ideal candidate will enjoy working as part of a team and have an adaptable and flexible approach, with a commitment to providing a first-class service. You will need to be an enthusiastic, highly organised, and capable team player with good communication, typing/telephone skills and good general administration ability. You will need to demonstrate an understanding of confidentiality, be well motivated, reliable, and able to remain calm under pressure.
Main duties
- Provide administrative support to the Looked After Children Team (LAC) and complete administrative tasks for initial and Review Health Assessments, involving inter-agency working and relationships within the Team and with other organisations.
- Refer to and liaise with other teams across the country when a child/young person is in a different county to ensure health assessments are conducted as required.
- Provide comprehensive administrative coordination for the team including arranging health assessments.
- Assist with duties from the Office Administrator and Business Support, as well as the Named Nurse for Looked After Children and specialist nurses in the team.
- Receive and triage a range of telephone queries from patients, carers and professionals.
- Liaise with inter- and external sources to resolve queries, problems or complaints.
- Complete general office duties.
- Support other Administrators and Clinical Staff as required.
- Receive and action referrals in a timely manner.
- Use SystmOne to record patient notes.
About Us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in hospital settings and in the community. We focus on delivering care that is easy to access, including services at home, work or in schools, and we provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire. NHFT promotes a culture of learning to improve patient and staff safety and supports opportunity, innovation, development and growth.
Details
- Date posted: 28 October 2025
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £24,937 to £26,598 a year pa pro rata
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 270-TG443-ACS
- Job location: Newland House, Northampton NN1 3EB
Person Specification
- Essential Qualifications: GCSE grade C or above (or equivalent) in literacy and numeracy; NVQ in Administration level 2/3 or equivalent qualification
- Desirable Other relevant administrative qualifications
- Essential Knowledge and Experience: Sound knowledge of Microsoft Packages (Word, Excel, Teams, Outlook); excellent keyboard skills; evidence of administrative experience
- Desirable Experience of using SystmOne; ESR/Eroster; working with children/young people and families; previous NHS experience
- Essential Skills and Abilities: Ability to organise and prioritise workload; deal sensitively with service users; work under pressure and to deadlines; maintain confidentiality and exercise judgement with sensitive issues
- Desirable Full driving licence and willingness/ability to travel across sites
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a disclosure to check for any previous criminal convictions.
Employer details
Employer: Northamptonshire Healthcare Foundation Trust
Address: Newland House, Northampton, NN1 3EB
Employer\’s website: https://www.nhft.nhs.uk/
#J-18808-Ljbffr
Service Delivery Support Administrator employer: Superchem Industries
Contact Detail:
Superchem Industries Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those already working with children and young people. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the Integrated Looked After Children Team. Understand their mission and values so you can show how your skills align with their goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with sensitive queries, being calm and clear is key. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Delivery Support Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Service Delivery Support Administrator. We want to see how you can contribute to our Integrated Looked After Children Team!
Show Off Your Communication Skills: Since this role involves liaising with various teams and handling queries, it's essential to demonstrate your strong communication skills in your written application. Let us know how you've effectively communicated in past roles!
Highlight Your Organisational Skills: Being organised is key for this position. Use your application to showcase examples of how you've managed your workload and prioritised tasks in a busy environment. We love to see a well-structured application!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Superchem Industries
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Delivery Support Administrator. Familiarise yourself with the Integrated Looked After Children Team's mission and how your role fits into that. This will help you answer questions confidently and show your enthusiasm for the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and handling sensitive queries, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated in previous roles, especially under pressure. This will highlight your ability to remain calm and professional.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle sensitive situations. Prepare by thinking of past experiences where you successfully managed similar challenges, particularly in an administrative or healthcare context. This will show your adaptability and reliability.
✨Highlight Your Organisational Skills
As a Service Delivery Support Administrator, being organised is key. Be ready to discuss how you prioritise tasks and manage your workload effectively. You might want to share specific tools or methods you use to stay organised, which will demonstrate your capability to handle the demands of the role.