Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on, therapeutic care to young people with complex needs in a supportive environment.
- Company: Join SuperCare, a new children's residential home focused on high-quality care.
- Benefits: Team Leader salary, pension scheme, performance bonuses, and extensive training opportunities.
- Why this job: Make a real difference in the lives of young people while developing your career.
- Qualifications: Minimum 2 years' experience in children's residential care and Level 3 Diploma required.
- Other info: Be part of a brand-new service with clear progression pathways and a strong team culture.
The predicted salary is between 34000 - 35000 £ per year.
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You'll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We're Looking For:
- Minimum 2 years' experience in children's residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offer a consistent staffing model to support work-life balance and stability. You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Competitive over-time rates
- Well-being and therapy package and gym stipend
- Free parking and use of company vehicles
- Opportunity to be part of a new service from the ground up
This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
Complex Care Coach in Waldron employer: SuperCare Residential
Contact Detail:
SuperCare Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach in Waldron
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex care. Think about your experiences and how they relate to the role of a Complex Care Coach. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your passion for working with young people with complex needs. Share stories from your past roles that highlight your skills in trauma-informed care and emotional resilience. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SuperCare and being part of something special from the ground up.
We think you need these skills to ace Complex Care Coach in Waldron
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in children's residential care. We want to see how your background aligns with the complex needs of the young people you'll be supporting.
Be Authentic: Let your personality shine through! We’re looking for confident and emotionally resilient candidates, so don’t be afraid to share your passion for working with young people and how you handle challenging situations.
Tailor Your Application: Customise your application to reflect the specific requirements mentioned in the job description. This shows us that you’ve done your homework and understand what it takes to thrive in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you can find more info about our mission and values there!
How to prepare for a job interview at SuperCare Residential
✨Know Your Stuff
Make sure you’re well-versed in the specific needs of the young people you’ll be supporting. Brush up on trauma-informed care, emotional regulation techniques, and how to handle challenging behaviours. This knowledge will not only impress your interviewers but also show that you’re genuinely passionate about the role.
✨Showcase Your Experience
Prepare to discuss your previous roles in residential childcare, especially any experience with complex needs. Use specific examples to illustrate how you’ve successfully managed high-risk situations or supported children with severe mental health challenges. This will demonstrate your capability and confidence.
✨Be a Team Player
Collaboration is key in this role, so be ready to talk about how you work with others. Share examples of how you’ve contributed to a positive team culture or mentored less experienced staff. Highlighting your teamwork skills will show that you can help build a strong, stable environment for the young people.
✨Stay Calm Under Pressure
Given the nature of the role, it’s crucial to convey your emotional resilience. Prepare to discuss scenarios where you’ve had to remain calm and collected in stressful situations. This will reassure your interviewers that you can handle the complexities of the job while providing consistent care.
