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- Tasks: Lead a team to support young people with autism and complex needs in a structured environment.
- Company: SuperCare, dedicated to making a real impact in the lives of young individuals.
- Benefits: Above-average salary, extensive training, private healthcare, and wellness support.
- Why this job: Make a difference every day while developing your leadership skills in a rewarding role.
- Qualifications: Experience with autism, strong communication skills, and ability to handle challenging behaviours.
- Other info: Clear career progression opportunities into Deputy Manager roles.
The predicted salary is between 43200 - 72000 £ per year.
Every day at SuperCare brings both challenges and moments of real impact. The young people here are strong, determined, and each live with autism and complex processing needs. Their behaviours can include aggression such as hitting, spitting, hair pulling, or ripping clothes. Some express themselves through very challenging language – from racial abuse to graphic conversations – and others are drawn into online obsessions. Your role as Day Team Leader is to bring structure and direction, guiding your team through these unpredictable days so that the children feel safe, supported, and secure in routine.
What You'll Do:
- Lead day shifts, ensuring routines are followed and children feel supported.
- Support young people with autism, epilepsy, diabetes, and mental health needs.
- Step into challenging behaviours calmly and model safe practice for colleagues.
- Provide personal care sensitively and professionally.
- Mentor and supervise Day Coaches and Senior Coaches.
- Manage records, handovers, and communication with managers.
What We're Looking For:
- Strong background working with autism and behaviours that challenge.
- Skilled in behaviour support, Team Teach, and de-escalation.
- Resilient when faced with aggression, offensive language, or disturbing conversations.
- Physically fit, reliable, and proactive.
- A natural leader with excellent communication skills.
Benefits Working at SuperCare:
- Salary 20% above sector average.
- 36 days of advanced training annually.
- Fully funded Level 3 Diploma (if not already held).
- Private healthcare and 24/7 GP access.
- Gym stipend and wellbeing support.
- Pension and bonus scheme.
- Free parking and communal cars for transporting young people.
- Clear pathway into Deputy Manager roles.
Next Steps:
Please apply for this role if you're passionate about supporting young people with learning disabilities and complex needs.
Team Leader - Norwood employer: SuperCare Residential
Contact Detail:
SuperCare Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Norwood
✨Tip Number 1
Get to know the company culture! Before your interview, check out SuperCare's website and social media. Understanding their values and mission will help you connect with the team during your chat.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience with autism and challenging behaviours can shine through. We want to hear your stories that show your skills in action!
✨Tip Number 3
Showcase your leadership style! Be ready to discuss how you’ve led teams in the past, especially in high-pressure situations. We love hearing about how you keep calm and guide others through tough times.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team. It shows you’re genuinely interested and helps us see if you’re the right fit for SuperCare.
We think you need these skills to ace Team Leader - Norwood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting young people with autism and complex needs shine through. We want to see your genuine interest in making a difference in their lives!
Highlight Relevant Experience: Make sure to showcase any experience you have working with challenging behaviours or in similar roles. We’re looking for someone who can stay calm under pressure, so share those stories that demonstrate your resilience and skills.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at SuperCare Residential
✨Know Your Stuff
Make sure you brush up on your knowledge about autism and the specific challenges faced by young people with complex needs. Familiarise yourself with behaviour support techniques like Team Teach and de-escalation strategies, as these will likely come up during the interview.
✨Show Your Leadership Skills
Be ready to discuss your previous leadership experiences. Think of examples where you've successfully led a team through challenging situations, especially in environments similar to SuperCare. Highlight how you maintained calm and provided direction when things got tough.
✨Demonstrate Empathy and Understanding
During the interview, convey your passion for supporting young people with learning disabilities. Share personal anecdotes that showcase your ability to connect with individuals facing challenges, and how you’ve made a positive impact in their lives.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific challenging behaviours or situations. Practice your responses to potential scenarios, focusing on your approach to maintaining safety and providing support while modelling best practices for your team.