Advanced Complex Behaviour Coach - Children's Home in Heathfield

Advanced Behaviour Complex Coach (Residential Support Worker) - Children's Home

£18.17 - £21.34 per hour | Days or Waking Nights | Permanent

Looking for a role where your experience, resilience and ability to handle complex situations are properly recognised and rewarded?

Work within our specialist children's home, supporting young people with highly complex emotional and behavioural needs while building a long‑term career in residential childcare.

Why SuperCare?

• £18.17 - £21.34 per hour
• 1 day on, 2 days off day‑shift rota
• Fully funded Level 3 & Level 5 qualifications
• Clear progression into Leadership and Management roles
• Private healthcare & 24/7 GP access
• £40 monthly gym contribution
• Enhanced overtime rates
• Company bonus scheme
• Free meals, snacks and refreshments on shift
• Blue Light Card membership
• Birthday paid off
• Company sick pay
• Pension scheme
• Regular company events

The Role

You’ll become a consistent and trusted adult supporting young people with highly complex emotional, behavioural and additional needs.

The home supports young people aged 12-16 with needs including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self‑harmful behaviours, suicidal ideation and extreme challenging behaviours.

The young people are verbal and relatively independent but can require a high level of emotional and behavioural support, particularly during periods of significant distress or dysregulation.

This is a high‑intensity role where your ability to remain calm, make sound decisions and maintain professional boundaries can have a genuine impact on a young person’s life.

As an Advanced Behaviour Complex Coach, you’ll also be expected to lead through practice and model high standards on shift.

What You’ll Be Doing

• Building positive and therapeutic relationships with young people
• Supporting complex behaviour, trauma and emotional dysregulation
• Responding calmly and confidently during high-risk situations
• Following care plans, PBS plans and risk assessments
• Maintaining clear routines, boundaries and safeguarding standards
• Supporting young people with independence, education and life skills
• Leading by example and modelling strong practice on shift
• Taking part in activities, trips, holidays and community experiences
• Supporting routines, personal care and medication where required
• Completing accurate records, handovers and incident reports
• Working closely with House Leaders, managers and wider professionals

Who We’re Looking For

You may already have experience in:

Residential Childcare | Children’s Homes | Complex Care | Challenging Behaviour | Mental Health | Trauma | Secure Care | CAMHS | Crisis Intervention | Alternative Provision | Residential Support Work

We’re looking for people who are:

• Experienced supporting young people with complex needs or behaviours
• Calm and confident in high‑pressure situations
• Emotionally resilient
• Strong communicators
• Able to maintain clear professional boundaries
• Confident supporting distress and dysregulation
• Able to lead through practice and positively influence colleagues
• Consistent and dependable
• Trauma-informed and child‑centred
• Genuinely motivated to improve young people’s lives

A Level 3 Diploma in Residential Childcare is preferred, but if you don't already hold it, SuperCare will fund it for you.

Shift Patterns

Day Shifts

7:30am - 10:30pm

1 day on, 2 days off

Waking Nights

10:00pm - 8:00am

2 nights on, 2 nights off

Safer Recruitment

All appointments are subject to Enhanced DBS checks, references and full safer recruitment procedures.

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