Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support young people with complex needs in a nurturing residential environment.
- Company: Join SuperCare, a supportive team dedicated to making a difference.
- Benefits: Competitive salary, training opportunities, private healthcare, and well-being packages.
- Why this job: Make a real impact on young lives while developing your career.
- Qualifications: 2+ years in children's care and a Level 3 Diploma required.
- Other info: Be part of a new service and enjoy flexible working patterns.
The predicted salary is between 34000 - 35000 £ per year.
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
The Young People You'll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We're Looking For:
- Minimum 2 years' experience in children's residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offer a consistent staffing model to support work-life balance and stability! You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Competitive over-time rates
- Well being and therapy package and gym stipend
- Free parking and use of company vehicles
- Opportunity to be part of a new service from the ground up
This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
Complex Care Coach - Children Residential in Hailsham employer: SuperCare Residential
Contact Detail:
SuperCare Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach - Children Residential in Hailsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities at places like SuperCare.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex care. Think about how you would handle challenging behaviours or support emotional regulation. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, share your experiences and why you’re excited about working with young people with complex needs. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a fantastic team at SuperCare.
We think you need these skills to ace Complex Care Coach - Children Residential in Hailsham
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in children's residential care. We want to see how your background aligns with the complex needs of the young people you'll be supporting.
Be Authentic: Let your personality shine through! We’re looking for confident and emotionally resilient candidates, so don’t be afraid to share your passion for working with children and how you handle challenging situations.
Tailor Your Application: Customise your application to reflect the specific requirements mentioned in the job description. Mention your knowledge of trauma-informed care and safeguarding standards to show us you’re a perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SuperCare Residential
✨Know Your Stuff
Make sure you’re well-versed in the specific needs of children with complex behaviours and mental health issues. Brush up on trauma-informed care principles and be ready to discuss how you’ve applied these in your previous roles.
✨Showcase Your Resilience
This role requires emotional resilience, so prepare examples that demonstrate how you’ve remained calm under pressure. Think of situations where you’ve successfully managed challenging behaviours and how you supported your team during tough times.
✨Be a Team Player
Collaboration is key in this environment. Be ready to talk about how you’ve worked with other professionals and contributed to care plans. Highlight any mentoring experiences you’ve had, especially with less experienced staff.
✨Ask Thoughtful Questions
Prepare some insightful questions about the new service and its culture. This shows your genuine interest and helps you gauge if it’s the right fit for you. Ask about their approach to safeguarding and how they support staff wellbeing.
