At a Glance
- Tasks: Lead a team to provide outstanding care in a children's residential home.
- Company: SuperCare, a progressive provider of therapeutic care for young people.
- Benefits: Competitive salary, extensive training, private healthcare, and gym membership contributions.
- Other info: Flexible shifts with opportunities for career progression and a supportive team culture.
- Why this job: Make a real difference in the lives of young people while developing your leadership skills.
- Qualifications: Experience in residential childcare and a Level 3 Diploma in Residential Childcare.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking experienced and confident Team Leaders to join our Ofsted Registered Children's Residential Homes in Eastbourne. This is a leadership role responsible for overseeing the safe, consistent and effective running of shifts within the home. As a Team Leader, you will provide direction, guidance and support to Coaches and Senior Coaches, ensuring high standards of care, safeguarding and behaviour management are maintained at all times. You will play a key role in creating a stable, therapeutic and structured environment where young people feel safe, supported and able to achieve positive outcomes.
This role requires calm decision making, strong leadership skills and the ability to lead teams effectively in complex and challenging environments. Our home is a specialist residential children's home supporting young people aged up to 18 years with learning disabilities and a range of complex and additional needs, including Foetal Alcohol Spectrum Disorder (FASD), ADHD, sensory processing difficulties, moderate language disorder, microcephaly, cortical visual impairment, sleep difficulties and suspected Autism Spectrum Condition (ASC). Young people may present with behaviours that challenge, emotional dysregulation and communication difficulties, requiring high levels of therapeutic support.
Our home provides a safe, nurturing and therapeutic environment where young people are supported through Positive Behaviour Support (PBS), trauma informed and person‑centred approaches to develop independence, access education, strengthen family relationships, build positive relationships and achieve the best possible outcomes. At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development.
Core Values- We are outstanding
- We seek to understand
- We will do whatever it takes
- We inspect and don't expect
- We are radically honest
- We never give up
- Lead shifts and take accountability for the safe and effective running of the home during your shift
- Manage and direct Coaches and Senior Coaches, ensuring high standards of performance and conduct
- Ensure care plans, risk assessments and Positive Behaviour Support strategies are consistently implemented
- Take responsibility for safeguarding concerns, incident response and decision making on shift
- Escalate incidents and safeguarding concerns appropriately to management
- Monitor practice standards and address concerns immediately
- Ensure routines, boundaries and therapeutic approaches are consistently maintained
- Support children and young people to achieve positive outcomes across behaviour, education and independence
- Maintain accurate, timely and compliant records and documentation
- Promote trauma informed, child centred and therapeutic care approaches
- Support induction, coaching and development of staff members
- Contribute to reflective practice, team meetings and operational improvement
- Maintain a safe, clean and well‑run home environment
- Oversee medication administration, health and safety and compliance on shift
- Work collaboratively with families, social workers and external professionals
- Work flexibly across different homes within the service where required
- Experience working within residential childcare
- Previous experience leading or supporting staff on shift
- Level 3 Diploma in Residential Childcare or equivalent (essential)
- Strong safeguarding knowledge and understanding of professional boundaries
- The ability to remain calm and make effective decisions under pressure
- Strong leadership, communication and interpersonal skills
- A trauma informed and child centred approach to care
- The ability to maintain high standards and hold others accountable
- A commitment to delivering outstanding care and outcomes for young people
- Willingness to work towards or complete Level 5 Diploma in Leadership and Management (desirable)
- Flexibility to work shifts including evenings, weekends and bank holidays
- Competitive salary package
- Extensive training and development opportunities
- Fully funded Level 3 and Level 5 qualifications
- Performance related bonus scheme
- Private healthcare
- 24/7 GP access
- Gym membership contribution
- Extensive training and CPD opportunities
- Leadership mentoring and internal progression pathways into Deputy Manager and above
- Pension scheme
- Supportive team culture focused on development and wellbeing
SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role.
- Day Shifts: 1 day on, 2 days off (rolling rota) 07:30am - 10:30pm (15 hour shifts)
- Waking Night Shifts: 2 nights on, 2 nights off (rolling rota) 10:00pm - 08:00am (10 hour shifts)
Shift patterns may vary depending on the needs of the home and the young people we support. Safer Recruitment: All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. If you are passionate about leading teams and creating positive outcomes for children and young people, we would love to hear from you. Apply now to join a provider committed to outstanding care and therapeutic practice.
Team Leader in Eastbourne employer: SuperCare Residential
At SuperCare, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment in Eastbourne. Our commitment to employee development is reflected in our extensive training opportunities, including fully funded qualifications and leadership mentoring, ensuring that our Team Leaders can grow and thrive in their roles. With a focus on outstanding care and a culture that values teamwork and well-being, we provide a fulfilling career path for those passionate about making a positive impact in the lives of young people.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Eastbourne
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at SuperCare Residential.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from SuperCare Residential!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like SuperCare Residential, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at SuperCare Residential or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader in Eastbourne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to SuperCare Residential:Before hitting send, make sure to tailor your application specifically to SuperCare Residential! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at SuperCare Residential
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
