At a Glance
- Tasks: Lead shifts and support vulnerable young people in a therapeutic residential home.
- Company: SuperCare, a progressive provider of outstanding care for children.
- Benefits: Competitive salary, extensive training, private healthcare, and gym membership contributions.
- Other info: Flexible shifts with opportunities for career progression and leadership mentoring.
- Why this job: Make a real difference in the lives of young people with complex needs.
- Qualifications: Experience in residential childcare and a Level 3 Diploma in Residential Childcare.
The predicted salary is between 30000 - 40000 £ per year.
Location: Eastbourne
About The Role: We are seeking experienced and confident Team Leaders to join our Ofsted Registered Children's Residential Homes in Eastbourne. This is a rewarding opportunity to support children and young people with highly complex emotional, behavioural and additional needs, helping them to build safe, stable and ambitious futures. As a House Leader, you will play a key role in leading shifts, maintaining high standards of care and supporting the safe and effective running of the home. This is a high accountability leadership role where you will take responsibility for care delivery, safeguarding responses, team performance and decision making on shift.
You will work as part of a high performing residential team delivering child centred, therapeutic and trauma informed care that promotes emotional wellbeing, regulation, independence, life skills and positive behavioural outcomes. Our home is a specialist Residential Children's home supporting young people aged 12 - 16 with complex emotional, behavioural and additional needs, including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self harming behaviours, suicidal ideation and extreme challenging behaviours. The young people are verbal and relatively independent and require calm, resilient and emotionally regulated adults who are able to build trusting relationships, maintain professional boundaries and confidently support young people through complex and high pressure situations.
At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development. Our culture is shaped by our core values:
- We are outstanding
- We seek to understand
- We will do whatever it takes
- We inspect and don't expect
- We are radically honest
- We never give up
Key Responsibilities: As a House Leader you will:
- Lead shifts and take accountability for the safe, consistent and effective running of the home during your shift
- Be responsible for safeguarding responses, incident management and decision making on shift
- Provide leadership, direction and support to Advanced Behaviour Complex Coaches and wider staff teams
- Ensure care plans, PBS strategies, risk assessments and therapeutic approaches are implemented consistently
- Maintain high standards of care delivery, professionalism and accountability across the home
- Promote a calm, structured and therapeutic environment for young people
- Support young people to regulate emotions, manage behaviours and achieve positive outcomes
- Maintain accurate records, daily logs, incident reports and safeguarding documentation
- Deliver clear and effective handovers and contribute to reflective practice
- Support the induction, coaching and development of less experienced staff
- Work collaboratively with management, families, social workers and external professionals
- Maintain a safe, clean and well run home environment
- Administer medication and oversee health and safety compliance on shift
- Work flexibly across different homes within the service where required
About You: We are looking for strong practice leaders who combine accountability, resilience and compassion for young people. You will have:
- Experience working within residential childcare
- Experience supporting or leading staff on shift
- Level 3 Diploma in Residential Childcare or equivalent (essential)
- A genuine passion for supporting vulnerable young people
- Strong communication and leadership skills
- Emotional resilience and the ability to remain calm under pressure
- The ability to confidently manage high risk and challenging situations
- The ability to maintain professional boundaries and hold others accountable
- A trauma informed and child centred approach
- Willingness to work towards Level 5 Diploma in Leadership and Management (desirable)
- Flexibility to work shifts including evenings, weekends and bank holidays
- A commitment to delivering outstanding care and outcomes
What We Offer:
- Competitive salary package
- Extensive training and development opportunities
- Fully funded Level 3 and Level 5 qualifications
- Performance related bonus scheme
- Private healthcare
- 24/7 GP access
- Gym membership contribution
- Extensive training and CPD opportunities
- Leadership mentoring and internal progression pathways into Deputy Manager and above
- Pension scheme
- Supportive team culture focused on development and wellbeing
Working Hours & Shift Patterns: SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role. Day Shifts 1 day on, 2 days off (rolling rota) 07:30am - 10:30pm (15 hour shifts) Waking Night Shifts 2 nights on, 2 nights off (rolling rota) 10:00pm - 08:00am (10 hour shifts) Shift patterns may vary depending on the needs of the home and the young people we support.
Safer Recruitment: All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures. If you are passionate about supporting children and young people with complex needs to achieve positive outcomes and want to join a provider committed to outstanding care, we would love to hear from you. Apply now to become part of the SuperCare team.
House Leader (Residential Children's Home) in Eastbourne employer: SuperCare Residential
SuperCare is an exceptional employer dedicated to providing outstanding care for vulnerable young people in Eastbourne. With a strong focus on employee development, we offer extensive training opportunities, including fully funded qualifications and leadership mentoring, fostering a supportive team culture that prioritises wellbeing. Join us to make a meaningful impact while enjoying competitive benefits and clear pathways for career progression in a rewarding and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land House Leader (Residential Children's Home) in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to residential childcare. Think about how you would handle specific situations with young people and be ready to share your experiences.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting vulnerable young people shine through. Share stories that highlight your commitment and resilience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace House Leader (Residential Children's Home) in Eastbourne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable young people shine through. Share personal experiences or motivations that drive you to work in this field, as it helps us see your genuine commitment.
Tailor Your Application:Make sure to tailor your application to the specific role of House Leader. Highlight relevant experience and skills that align with the responsibilities mentioned in the job description, so we can see how you fit into our team.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon, making it easy for us to understand your qualifications and experiences without getting lost in unnecessary details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at SuperCare Residential
✨Know Your Stuff
Before the interview, make sure you understand the role of a House Leader inside out. Familiarise yourself with the specific needs of the young people you'll be supporting, especially those with complex emotional and behavioural challenges. This will show your genuine passion for the role and help you articulate how your experience aligns with their requirements.
✨Showcase Your Leadership Skills
Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in high-pressure situations. Highlight your ability to maintain professional boundaries while building trusting relationships with both staff and young people. This is crucial for demonstrating that you can handle the accountability that comes with the role.
✨Emphasise Emotional Resilience
Given the nature of the job, it's essential to convey your emotional resilience. Share specific instances where you've managed challenging behaviours or high-risk situations calmly and effectively. This will reassure the interviewers that you can remain composed and supportive when things get tough.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the training opportunities available, or how they implement therapeutic approaches in practice. This not only shows your interest in the role but also helps you gauge if the environment aligns with your values and approach to care.