Advanced Behaviour Complex Coach (Residential Support Worker) - Children's Residential Home
Job Title: Advanced Behaviour Complex Coach (Residential Support Worker)
Pay: £18.17 - £21.34 per hour
Location: Eastbourne
Working Pattern: Day or Night Shifts Available
This is a rewarding opportunity to support children and young people with highly complex emotional, behavioural and additional needs, helping them to build safe, stable and ambitious futures.
As an Advanced Behaviour Complex Coach, you will play a key role in delivering high quality, therapeutic and trauma informed care within a high risk, complex environment. You will be expected to lead through practice, model exceptional standards on shift and support the wider team through consistency, professionalism and positive role modelling.
You will work as part of a high performing residential team delivering child centred care that promotes emotional wellbeing, independence, regulation, life skills and positive behavioural outcomes.
The home is a specialist Residential Children's home supporting young people aged 12 - 16 with complex emotional, behavioural and additional needs, including Autism Spectrum Disorder (ASD), complex attachment difficulties, developmental trauma, emotional dysregulation, self harming behaviours, suicidal ideation and extreme challenging behaviours.
The young people are verbal and relatively independent and require calm, resilient and emotionally regulated adults who are able to build trusting relationships, maintain professional boundaries and confidently support young people through complex and high pressure situations.
What We Offer:
- Exceptional Hourly Rates, £18.17 - £21.34 Per Hour
- Private Healthcare and 24/7 GP Access with Vitality
- Fully Funded Level 3 and Level 5 Qualifications
- Clear Career Pathways with Higher Salaries
- Excellent Work Life Balance
- £40 per month Gym Membership Contributions / Fitness Classes
- Enhanced Maternity / Paternity / Adoption Packages
- Free Access to Flexible and Unlimited Therapeutic Support
- Birthday Paid Off
- Free or Subsidised Parking
- Enhanced Overtime Rates
- Company Bonus Scheme
- Free Meals on Every Shift including Snacks and Refreshments in Offices
- Blue Light Card Membership Included
- Company Sick Pay Policy (Above Statutory)
- Pension Scheme
- Frequent Company Events
About You:
- Experience working with children and young people with complex needs and/or behaviours (strongly preferred)
- A genuine passion for supporting vulnerable young people
- Strong communication and relationship building skills
- Emotional resilience and the ability to remain calm under pressure
- Confidence working within high risk and fast paced environments
- The ability to work within professional boundaries
- A trauma informed and child centred approach
- Level 3 Diploma in Residential Childcare (preferred) or willingness to complete
- Flexibility to work shifts including evenings, weekends and bank holidays
- A commitment to delivering outstanding care and outcomes
Key Responsibilities:
- Provide safe, consistent and trauma informed care within a high risk, complex environment
- Support the emotional, physical and psychological wellbeing of children and young people
- Build positive, professional and therapeutic relationships while maintaining clear boundaries
- Safeguard and promote welfare in line with legislation, Local Authority guidance and organisational policies
- Deliver care in line with therapeutic models, PBS plans, risk assessments and individual care plans
- Model calm, confident and therapeutic responses to challenging and high risk behaviours
- Support young people to regulate emotions, manage behaviours and develop socially appropriate responses
- Promote independence, life skills, routines and engagement in education
- Contribute to meaningful activities, trips, holidays and experiences for young people
- Work collaboratively with House Leaders, management and wider multidisciplinary teams
- Support and guide less experienced staff through positive role modelling and consistency on shift
- Maintain accurate records, daily logs, incident reports and safeguarding documentation
- Contribute to handovers, team meetings and reflective practice
- Support the maintenance of a safe, clean and homely environment
- Administer medication in line with training and policy
- Work flexibly across different homes within the service where required
Working Hours & Shift Patterns:
This home operates a 24 hour, 365 day service. You have the choice of working Day Shifts or Night Shifts. The shift patterns are as follows:
Day Shifts
- 1 day on, 2 days off (rolling rota)
- 07:30am - 10:30pm (15 hour shifts)
Waking Night Shifts
- 2 nights on, 2 nights off (rolling rota)
- 10:00pm - 08:00am (10 hour shifts)
Safer Recruitment
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
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Complex Care Coach (Residential Children's Home) in Eastbourne employer: SuperCare Residential
SuperCare Residential is an exceptional employer dedicated to fostering a supportive and inclusive work environment for our Occupational Therapists. Located in the vibrant city of London, we offer competitive benefits, ongoing professional development opportunities, and a culture that prioritises the well-being of both our staff and the children we serve. Join us in making a meaningful impact on young lives while enjoying the unique advantages of working in a dynamic and rewarding setting.
