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- Tasks: Provide hands-on, therapeutic care to young people with complex needs.
- Company: Join SuperCare, a supportive and innovative children's residential service.
- Benefits: Competitive salary, pension scheme, private healthcare, and extensive training opportunities.
- Why this job: Make a real difference in the lives of young people while shaping a new service.
- Qualifications: 2+ years in children's residential care and Level 3 Diploma required.
- Other info: Flexible shifts, strong team culture, and clear progression pathways.
The predicted salary is between 28000 - 42000 £ per year.
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at a Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You'll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We're Looking For:
- Minimum of 2 years' experience in children's residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offers a consistent staffing model to support work-life balance and stability! You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Competitive over-time rates
- Well being and therapy package and gym stipend
- Free parking and use of company vehicles
- Opportunity to be part of a new service from the ground up
This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
Next Steps:
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
Complex Care Coach (Children\'s Residential) in Eastbourne employer: SuperCare Residential
Contact Detail:
SuperCare Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach (Children\'s Residential) in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to your contacts in the childcare sector and let them know you're on the hunt for a Complex Care Coach role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex care. Think about your experiences with challenging behaviours and how you've handled them. We want you to shine, so be ready to share specific examples that highlight your skills!
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, express why supporting young people with complex needs is important to you. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Complex Care Coach (Children\'s Residential) in Eastbourne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting young people shine through. Share personal experiences or motivations that led you to this field, as it helps us see your genuine commitment.
Tailor Your CV: Make sure your CV is tailored to the Complex Care Coach role. Highlight relevant experience, especially in residential care and working with complex needs. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there.
How to prepare for a job interview at SuperCare Residential
✨Know Your Stuff
Make sure you’re well-versed in the specific needs of the young people you'll be supporting. Brush up on trauma-informed care, emotional regulation techniques, and the challenges faced by children with complex needs. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Experience
Prepare to discuss your previous roles in children's residential care. Highlight specific examples where you've successfully managed challenging behaviours or supported young people through crises. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Emotional Resilience
Given the nature of the role, it’s crucial to convey your emotional resilience. Be ready to share instances where you remained calm under pressure or effectively handled difficult situations. This will reassure the interviewers that you can maintain a stable environment for the children.
✨Ask Thoughtful Questions
Prepare some insightful questions about the new service and its approach to care. Inquire about the team dynamics, training opportunities, and how they support staff wellbeing. This shows your interest in the role and helps you gauge if the environment aligns with your values.
