Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on, therapeutic care to young people with complex needs.
- Company: Join SuperCare, a supportive team dedicated to making a difference.
- Benefits: Competitive salary, pension scheme, private healthcare, and extensive training opportunities.
- Why this job: Be part of a new service and make a real impact on young lives.
- Qualifications: 2+ years in children's residential care and Level 3 Diploma required.
- Other info: Flexible shifts, strong teamwork culture, and clear progression pathways.
The predicted salary is between 34000 - 35000 £ per year.
Children's Residential Home - Eversfield, Eastbourne
£34,000 pre-probation | £35,000 post-probation | Full-time
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at a Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You'll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as a Complex Care Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We're Looking For:
- Minimum of 2 years' experience in children's residential care
- Level 3 Diploma in Residential Childcare or Young Peoples Workforce
- Proven experience supporting children with complex needs, severe mental health and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
SuperCare offers a consistent staffing model to support work-life balance and stability. You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
- Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00am
Why Join SuperCare?
- Team Leader level salary due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Competitive over-time rates
- Well-being and therapy package and gym stipend
- Free parking and use of company vehicles
- Opportunity to be part of a new service from the ground up
This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
Next Steps:
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
Complex Care Coach in Eastbourne employer: SuperCare Residential
Contact Detail:
SuperCare Residential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare sector and let them know you're on the hunt for a Complex Care Coach role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex care. Think about your experiences with challenging behaviours and how you've handled them. We want you to showcase your skills and confidence, so be ready to share real-life examples!
✨Tip Number 3
Don’t forget to research the company culture at SuperCare! Understanding their values and mission will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team right from the start.
We think you need these skills to ace Complex Care Coach in Eastbourne
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in children's residential care. We want to see how your background aligns with the complex needs of the young people you'll be supporting.
Be Authentic: Let your personality shine through! We’re looking for confident and emotionally resilient candidates, so don’t be afraid to share your passion for working with young people and how you handle challenging situations.
Tailor Your Application: Take a moment to tailor your application to our specific role. Mention how your skills and experiences relate to the responsibilities of a Complex Care Coach, especially around trauma-informed care and safeguarding.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to help shape a new service!
How to prepare for a job interview at SuperCare Residential
✨Know Your Stuff
Make sure you’re well-versed in the specific needs of the young people you'll be supporting. Brush up on trauma-informed care, emotional regulation techniques, and the challenges faced by children with complex needs. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the role.
✨Showcase Your Experience
Prepare to discuss your previous roles in children's residential care. Highlight specific examples where you've successfully managed challenging behaviours or supported young people through crises. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Emotional Resilience
Given the high-risk environment, it’s crucial to convey your emotional resilience. Share experiences where you’ve remained calm under pressure and how you’ve modelled this for others. This will reassure the interviewers that you can handle the complexities of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the new service and its culture. Inquire about the support systems in place for staff and how they ensure a collaborative environment. This shows that you’re not just interested in the job, but also in contributing positively to the team and the young people’s lives.
