At a Glance
- Tasks: Support and nurture young people in a therapeutic residential environment.
- Company: SuperCare, an Ofsted registered children's residential home.
- Benefits: Competitive salary, extensive training, private healthcare, and gym membership contributions.
- Other info: Flexible shifts with opportunities for progression and a supportive team culture.
- Why this job: Make a real difference in the lives of vulnerable young people while developing your skills.
- Qualifications: Experience with children preferred; emotional resilience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking passionate and resilient Coaches (Residential Support Workers) to join our Ofsted registered children’s residential homes in Eastbourne. This is a rewarding opportunity to support children and young people who have experienced trauma, instability and adversity, helping them to build safe, stable and ambitious futures. As a Coach, you will play a vital role in creating a therapeutic, nurturing and structured environment where young people feel understood, supported and cared for.
You will work as part of a high‑performing team delivering child‑centred, trauma‑informed care that promotes emotional wellbeing, independence, life skills and positive outcomes. Our home is a specialist residential children's home supporting young people up to 18 years with learning disabilities and a range of complex and additional needs, including FASD, ADHD, sensory processing difficulties, moderate language disorder, microcephaly, cortical visual impairment, sleep difficulties and suspected ASC. Young people may present with behaviours that challenge, emotional dysregulation and communication difficulties, requiring high levels of therapeutic support.
Our home provides a safe, nurturing and therapeutic environment where young people are supported through Positive Behaviour Support (PBS), trauma‑informed and person‑centred approaches to develop independence, access education, strengthen family relationships, build positive relationships and achieve the best possible outcomes. At SuperCare, we are committed to delivering outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development.
Core values:
- We are outstanding
- We seek to understand
- We will do whatever it takes
- We inspect and don't expect
- We are radically honest
- We never give up
Key Responsibilities
- Provide safe, consistent and therapeutic care to children and young people
- Support the emotional, physical and psychological wellbeing of young people
- Build positive, professional and consistent relationships while maintaining clear boundaries
- Safeguard and promote welfare in line with legislation, Local Authority guidance and organisational policies
- Deliver care in line with therapeutic models, PBS plans and individual care plans
- Support young people to regulate emotions and develop appropriate behaviours
- Promote independence, life skills and engagement in education and routines
- Contribute to meaningful activities, trips and experiences for young people
- Work collaboratively as part of a high‑performing residential team
- Maintain accurate records, daily logs and incident reports
- Contribute to handovers, team meetings and reflective practice
- Support the maintenance of a safe, clean and homely environment
- Administer medication in line with training and policy
- Work flexibly across different homes within the service where required
About You
We are looking for compassionate, resilient and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people. You will have:
- Experience working with children and young people (preferred)
- A genuine passion for supporting vulnerable young people
- Strong communication and relationship building skills
- Emotional resilience and the ability to remain calm under pressure
- The ability to work within professional boundaries
- A trauma informed and child‑centred approach
- Level 3 Diploma in Residential Childcare (preferred) or willingness to complete
- Flexibility to work shifts including evenings, weekends and bank holidays
What We Offer
- Competitive salary package
- Extensive training and development opportunities
- Fully funded Level 3 and Level 5 qualifications
- Performance-related bonus scheme
- Private healthcare
- 24/7 GP access
- Gym membership contribution
- Extensive training and CPD opportunities
- Leadership mentoring and internal progression pathways
- Pension scheme
- Supportive team culture focused on development and wellbeing
Working Hours & Shift Patterns
SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role.
- Day Shifts: 1 day on, 2 days off (rolling rota) 07:30am – 10:30pm (15 hour shifts)
- Waking Night Shifts: 2 nights on, 2 nights off (rolling rota) 10:00pm – 08:00am (10 hour shifts)
Shift patterns may vary depending on the needs of the home and the young people we support.
Safer Recruitment
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
Coach in Eastbourne employer: SuperCare Residential
SuperCare is an exceptional employer dedicated to providing a nurturing and therapeutic environment for children and young people in Eastbourne. With a strong commitment to employee development, we offer extensive training opportunities, including fully funded qualifications, alongside a supportive team culture that prioritises wellbeing and professional growth. Join us to make a meaningful impact while enjoying competitive benefits and a performance-related bonus scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Coach in Eastbourne
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at SuperCare Residential.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from SuperCare Residential!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like SuperCare Residential, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at SuperCare Residential or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Coach in Eastbourne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to SuperCare Residential:Before hitting send, make sure to tailor your application specifically to SuperCare Residential! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at SuperCare Residential
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
