Team Leader - Norwood in Croydon

Team Leader - Norwood in Croydon

Croydon Full-Time 43200 - 64800 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support young people with autism and complex needs in a structured environment.
  • Company: SuperCare, dedicated to making a real impact in the lives of young individuals.
  • Benefits: Above-average salary, extensive training, private healthcare, and wellness support.
  • Why this job: Make a difference every day while developing your leadership skills in a rewarding role.
  • Qualifications: Experience with autism, strong communication skills, and resilience under pressure.
  • Other info: Clear career progression opportunities into management roles.

The predicted salary is between 43200 - 64800 Β£ per year.

Every day at SuperCare brings both challenges and moments of real impact. The young people here are strong, determined, and each live with autism and complex processing needs. Their behaviours can include aggression such as hitting, spitting, hair pulling, or ripping clothes. Some express themselves through very challenging language – from racial abuse to graphic conversations – and others are drawn into online obsessions. Your role as Day Team Leader is to bring structure and direction, guiding your team through these unpredictable days so that the children feel safe, supported, and secure in routine.

What You'll Do:

  • Lead day shifts, ensuring routines are followed and children feel supported.
  • Support young people with autism, epilepsy, diabetes, and mental health needs.
  • Step into challenging behaviours calmly and model safe practice for colleagues.
  • Provide personal care sensitively and professionally.
  • Mentor and supervise Day Coaches and Senior Coaches.
  • Manage records, handovers, and communication with managers.

What We're Looking For:

  • Strong background working with autism and behaviours that challenge.
  • Skilled in behaviour support, Team Teach, and de-escalation.
  • Resilient when faced with aggression, offensive language, or disturbing conversations.
  • Physically fit, reliable, and proactive.
  • A natural leader with excellent communication skills.

Benefits Working at SuperCare:

  • Salary 20% above sector average.
  • 36 days of advanced training annually.
  • Fully funded Level 3 Diploma (if not already held).
  • Private healthcare and 24/7 GP access.
  • Gym stipend and wellbeing support.
  • Pension and bonus scheme.
  • Free parking and communal cars for transporting young people.
  • Clear pathway into Deputy Manager roles.

Next Steps:

Please apply for this role if you're passionate about supporting young people with learning disabilities and complex needs.

Team Leader - Norwood in Croydon employer: SuperCare Residential

SuperCare is an exceptional employer dedicated to making a real difference in the lives of young people with autism and complex needs. With a supportive work culture that prioritises employee wellbeing, comprehensive training opportunities, and a clear pathway for career advancement, you will find meaningful and rewarding employment here. Our competitive salary, private healthcare, and additional benefits such as gym stipends ensure that you are well taken care of while leading a passionate team in Norwood.
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Contact Detail:

SuperCare Residential Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Team Leader - Norwood in Croydon

✨Tip Number 1

Network like a pro! Reach out to your connections in the field of support work, especially those who have experience with autism and challenging behaviours. They might know about openings or can even put in a good word for you.

✨Tip Number 2

Prepare for the interview by practising common questions related to behaviour support and team leadership. We recommend role-playing with a friend to get comfortable discussing your experiences and how you handle challenging situations.

✨Tip Number 3

Showcase your skills! During interviews, share specific examples of how you've successfully managed challenging behaviours or led a team. This will demonstrate your authority and experience, making you stand out as a candidate.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to make a difference in the lives of young people.

We think you need these skills to ace Team Leader - Norwood in Croydon

Experience with autism
Behaviour support
Team Teach
De-escalation techniques
Calmness under pressure
Resilience to aggression
Excellent communication skills
Leadership skills
Personal care
Record management
Mentoring and supervision
Proactivity
Physical fitness
Ability to follow routines

Some tips for your application 🫑

Show Your Passion: When writing your application, let your passion for supporting young people with autism and complex needs shine through. We want to see your genuine interest in making a difference in their lives!

Highlight Relevant Experience: Make sure to detail your experience working with challenging behaviours and how you've successfully managed them. We’re looking for someone who can stay calm under pressure, so share those stories!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at SuperCare Residential

✨Know Your Stuff

Before the interview, make sure you brush up on your knowledge of autism and complex needs. Familiarise yourself with common behaviours and effective strategies for support. This will show that you're not just passionate but also well-informed.

✨Stay Calm and Collected

Given the nature of the role, it's crucial to demonstrate your ability to remain calm under pressure. Prepare examples from your past experiences where you've successfully managed challenging situations. This will highlight your resilience and leadership skills.

✨Showcase Your Leadership Style

As a Day Team Leader, you'll need to lead by example. Be ready to discuss your leadership approach and how you mentor others. Share specific instances where you've guided a team through tough times or supported colleagues in their development.

✨Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how they handle specific challenges. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Team Leader - Norwood in Croydon
SuperCare Residential
Location: Croydon
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