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- Tasks: Provide hands-on, therapeutic care to young people with complex needs.
- Company: Join a supportive team at SuperCare in Eastbourne.
- Benefits: Earn up to £35,000, enjoy private health insurance and gym membership.
- Other info: Flexible shifts, excellent training opportunities, and a strong team culture.
- Why this job: Make a real difference in the lives of vulnerable children while developing your skills.
- Qualifications: Minimum 2 years’ experience in children's residential care and Level 3 Diploma required.
The predicted salary is between 34000 - 35000 £ per year.
We’re looking for experienced children’s care professionals to join our team of adults looking after young people with learning disabilities in East Sussex.
Earn up to £24.00 per hour.
Private Health Insurance, Gym membership, Fully funded training.
Children’s Residential Home – Eastbourne
£34,000 pre-probation | £35,000 post-probation | Full-time
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children’s home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As an advanced complex behaviour coach, you will be paid at an enhanced rate due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You’ll Support May Present With:
- High-risk and challenging behaviours
- Significant emotional dysregulation and trauma histories
- Learning disabilities, autism and ADHD
- Mental health needs including self-harm and crisis behaviours
- Poor attachment experiences and boundary difficulties
Your Role as an Advanced Complex Behaviour Coach:
- Provide consistent, trauma-informed care in a high-risk environment
- Model calm, confident responses to complex and challenging behaviours
- Act as a role model and informal mentor to less experienced staff on shift
- Support young people with routines, regulation, emotional safety and daily living
- Follow and contribute to robust care plans, risk assessments and behaviour support plans
- Maintain high safeguarding standards and accurate documentation
- Work collaboratively with managers, professionals and the wider team
- Contribute to building a strong, stable culture within a brand-new service
What We’re Looking For:
- Minimum 2 years’ experience in children’s residential care
- Level 3 Diploma in Residential Childcare or equivalent
- Proven experience supporting children with complex needs and challenging behaviour
- Confident, emotionally resilient and able to remain calm under pressure
- Strong safeguarding knowledge and professional judgement
- Reliable, consistent and values-led in practice
- Full UK driving licence (ideal)
Working Pattern:
We operate a consistent pod-based rota to support a healthy work-life balance! You can choose from either:
- Day shifts: 1 day on / 2 days off, 7:30am – 10:30pm
- Night shifts: 2 nights on / 2 nights off, 10:00pm – 8:00am
Why Join SuperCare?
- Enhanced rate due to complexity of the role
- Well-resourced, well-supported service with clear boundaries and expectations
- Pension scheme, performance bonus and clear progression pathways
- 36 days of in-person advanced training per year
- Fully funded Level 5 qualifications in Leadership and Management
- Private healthcare and 24/7 GP access
- Well-being package and gym stipend
- Free parking and use of company vehicles
This role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
For further details and to register for our recruitment open day please click "apply on our website".
Complex Care Coach (Children\'s Residential) employer: SUPERCARE RESIDENTIAL LTD
Contact Detail:
SUPERCARE RESIDENTIAL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Coach (Children\'s Residential)
✨Tip Number 1
Get ready for the recruitment open day! Research the company and the role of an Advanced Complex Behaviour Coach. Bring your A-game, and be prepared to discuss your experience with complex needs and how you can contribute to the team.
✨Tip Number 2
Network like a pro! Chat with other candidates and staff at the open day. Building connections can give you insights into the role and the company culture, plus it shows you're genuinely interested in joining the team.
✨Tip Number 3
Showcase your skills during the open day. Be ready to demonstrate your understanding of trauma-informed care and how you handle challenging behaviours. Use real-life examples from your experience to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website after the open day! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to follow up!
We think you need these skills to ace Complex Care Coach (Children\'s Residential)
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your relevant experience in children's residential care. We want to see how your background aligns with the needs of our young people, especially those with complex behaviours.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. It shows us you’re genuinely interested.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for working with children and how you can contribute to our team.
Apply Through Our Website: Remember to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensure it reaches the right people.
How to prepare for a job interview at SUPERCARE RESIDENTIAL LTD
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the role. Familiarise yourself with the challenges young people with complex needs face and be ready to discuss how your experience aligns with providing trauma-informed care.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your ability to handle high-risk situations and support children with emotional and behavioural difficulties. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Emotional Resilience
Since the role requires calmness under pressure, think of scenarios where you’ve successfully managed challenging behaviours. Be ready to share how you maintained your composure and supported your team during tough times.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, and how they support staff wellbeing. This shows your genuine interest in the role and the organisation.