At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences on the shop floor.
- Company: Dynamic venue in St Helens, focused on fun and energetic atmospheres.
- Benefits: Competitive salary, performance bonuses, career progression, and employee discounts.
- Other info: Join a supportive team where your ideas can shine and drive success.
- Why this job: Perfect for those who thrive in lively environments and want to make a real impact.
- Qualifications: Proven sales experience, natural leadership skills, and a hands-on approach.
The predicted salary is between 25000 - 28000 £ per year.
Are you passionate about creating unforgettable customer experiences while leading a motivated team? We're looking for a driven and hands on Duty Manager to join our team and support the Site Centre Manager in taking our venue to the next level. This role is shop floor led, you'll spend most of your time out front with the team and guests, making sure the venue is buzzing, rather than sitting behind a desk. This role is perfect for someone who's hungry for career progression, loves being out on the shop floor, and wants to work in a place where no two days are the same. If you're ready to make a difference and grow with us, we'd love to hear from you!
Responsibilities
- Leading from the front on the shop floor, creating a fun and energetic atmosphere for staff and guests
- Working closely with and supporting your Site Centre Manager in all areas of site operations
- Inspiring, coaching, and supporting your team to deliver outstanding service and memorable guest experiences
- Driving sales and smashing financial targets with fresh ideas and energy
- Training and developing new team members
- Leading by example, setting the standard for professionalism, teamwork, and fun
Qualifications
- A proven background in driving sales and hitting targets
- Natural leadership skills with a passion for developing people
- The ability to create a positive, energetic, and engaging environment for both staff and guests
- A hands‑on approach, someone who thrives on being out on the floor, not stuck in an office
- A problem solver who's organised, ambitious, and always striving for success
Benefits
- Competitive salary (£25,000-£28,000) plus performance bonus
- Career progression, training and support to help you step up into senior roles (including Centre Manager)
- Employee discounts on our activities and experiences
- Company pension scheme
- Be part of a supportive and ambitious team where your ideas and drive make a real impact
Duty Manager - St Helens, Merseyside employer: Superbowl UK
Join our vibrant team as a Duty Manager in St Helens, where your passion for creating unforgettable customer experiences will be celebrated. With a competitive salary and performance bonuses, we offer excellent career progression opportunities, comprehensive training, and a supportive work culture that values your ideas and contributions. Experience the thrill of leading a motivated team in a dynamic environment where no two days are the same, all while enjoying employee discounts and a company pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - St Helens, Merseyside
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Superbowl UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Superbowl UK
Don't be shy about reaching out to Superbowl UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager - St Helens, Merseyside
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Superbowl UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Superbowl UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
