At a Glance
- Tasks: Meet and greet guests, assist with bowling, and host fun events.
- Company: Join a vibrant team at Superbowl UK in Norwich.
- Benefits: Quarterly bonuses, pension scheme, discounted bowling, and excellent training.
- Other info: Fast-paced role with opportunities for growth and rewards.
- Why this job: Be part of creating memorable experiences in a lively environment.
- Qualifications: Positive attitude, teamwork skills, and flexibility for shifts.
The predicted salary is between 20000 - 30000 £ per year.
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team. A Team Member involves:
- Meeting, greeting, and assisting guests to get on lanes and bowl
- Charging an admission fee
- Assisting players in general
- Bar catering
- Hosting children's parties
- Working throughout the centre
To greet Guests in a pleasant and courteous manner.
To operate tills and computer systems to the standards required.
To identify customer needs and promote guest recognition at all times.
To ensure that the site is clean and tidy at all times.
To work in any department required (age depending).
We are currently looking for lively, fun, and dynamic people to join the team. We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment. We are looking for applicants who can commit to a minimum of 8 hours a week.
About you:
We pride ourselves on Guest experience and lasting memories, so for you to be successful in this role you will need a positive attitude and approach to everything you do. Here is what else will make you perfect for the role:
- Ability to thrive in a fast-paced environment
- Ability to demonstrate excellent customer service
- Excel at working in a team
- Flexibility around working hours and shift patterns (availability agreed at interview)
- Evening and weekends (must be able to work up until midnight/1am)
- The ability to build good working relationships with team members and customers
Our centres are always busy, and the role is very varied. You will work with our team ensuring that together, our standards are kept to the highest level.
Advantages of Superbowl UK:
- Quarterly Bonus
- Contributory Pension Scheme
- Discounted Bowling
- Perkpal (Employee benefit Scheme)
- Excellent Training and Support
- On shift reward schemes
- Birthday Month Bonus
Guest Experience Host - Norwich, Norfolk employer: Superbowl UK
At Superbowl UK in Wolverhampton, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a vital role in creating a welcoming atmosphere for our guests. We offer flexible working hours, opportunities for personal growth, and a commitment to maintaining high standards of cleanliness and safety, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - Norwich, Norfolk
✨Tip Number 1
Get to know the company culture! Before you step into that interview, check out their social media and website. We want to see how you can fit in with the lively atmosphere and high standards of service they pride themselves on.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a guest. We love to hear about those experiences, so be ready to share them during your chat!
✨Tip Number 3
Be flexible and show it! Since the role requires evening and weekend shifts, let us know your availability upfront. We appreciate candidates who are open to working varied hours, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for fun and dynamic people to join our team, so make sure you stand out!
We think you need these skills to ace Guest Experience Host - Norwich, Norfolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun and lively side. Remember, we’re looking for dynamic people who can bring energy to our team.
Tailor Your Application:Make sure to tailor your application to the Guest Experience Host role. Highlight any relevant experience you have in customer service or working in a fast-paced environment. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details about your availability and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re serious about joining our awesome team!
How to prepare for a job interview at Superbowl UK
✨Show Your Enthusiasm
When you walk into the interview, let your passion for guest experience shine through. Smile, be friendly, and express your excitement about the role. This job is all about creating memorable experiences, so showing that you genuinely care about customer service will set you apart.
✨Know the Company
Do a bit of homework on the company before your interview. Familiarise yourself with their values, mission, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially related to customer service. Think of examples from your past experiences where you’ve successfully dealt with challenging guests or worked as part of a team. Having these stories ready will demonstrate your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the role, plus it gives you valuable insight into whether this is the right fit for you.
