At a Glance
- Tasks: Meet and greet guests, assist with bowling, and host fun events.
- Company: Join a vibrant team at Superbowl UK in Norwich.
- Benefits: Quarterly bonuses, pension scheme, discounted bowling, and excellent training.
- Other info: Fast-paced role with opportunities for growth and rewards.
- Why this job: Be part of creating unforgettable experiences in a lively environment.
- Qualifications: Positive attitude, teamwork skills, and flexibility for shifts.
The predicted salary is between 20000 - 30000 £ per year.
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team. A Team Member involves:
- Meeting, greeting, and assisting guests to get on lanes and bowl
- Charging an admission fee
- Assisting players in general
- Bar catering
- Hosting children's parties
- Working throughout the centre
To greet Guests in a pleasant and courteous manner.
To operate tills and computer systems to the standards required.
To identify customer needs and promote guest recognition at all times.
To ensure that the site is clean and tidy at all times.
To work in any department required (age depending).
We are currently looking for lively, fun, and dynamic people to join the team. We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment. We are looking for applicants who can commit to a minimum of 8 hours a week.
About you: We pride ourselves on Guest experience and lasting memories, so for you to be successful in this role you will need a positive attitude and approach to everything you do. Here is what else will make you perfect for the role:
- Ability to thrive in a fast-paced environment
- Ability to demonstrate excellent customer service
- Excel at working in a team
- Flexibility around working hours and shift patterns (availability agreed at interview)
- Evening and weekends (must be able to work up until midnight/1am)
- The ability to build good working relationships with team members and customers
Our centres are always busy, and the role is very varied. You will work with our team ensuring that together, our standards are kept to the highest level.
Advantages of Superbowl UK:
- Quarterly Bonus
- Contributory Pension Scheme
- Discounted Bowling
- Perkpal (Employee benefit Scheme)
- Excellent Training and Support
- On shift reward schemes
- Birthday Month Bonus
Locations
Guest Experience Host - Norwich, Norfolk employer: Superbowl UK
At Superbowl UK in Wolverhampton, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a vital role in creating a welcoming atmosphere for our guests. We offer flexible working hours, opportunities for personal growth, and a commitment to maintaining high standards of cleanliness and safety, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host - Norwich, Norfolk
✨Tip Number 1
Get to know the venue! Before your interview, pop by and familiarise yourself with the atmosphere and how things run. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about guest experience, think of some scenarios where you can demonstrate your customer service skills. Role-play with a friend or family member to get comfortable with greeting and assisting guests.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working in various departments, so highlight your ability to switch gears quickly. Share examples of times you've successfully handled multiple tasks or adapted to changes in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm! When you apply through our website, let your personality shine through. Share why you love providing great experiences and how you can contribute to making lasting memories for guests. A positive attitude goes a long way!
We think you need these skills to ace Guest Experience Host - Norwich, Norfolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun and lively side. Remember, we’re looking for dynamic people who can bring energy to our team.
Tailor Your Application:Make sure to tailor your application to the Guest Experience Host role. Highlight any previous experience in customer service or working in a fast-paced environment. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. A well-structured application will definitely catch our eye!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Superbowl UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Guest Experience Host entails. Familiarise yourself with the responsibilities like greeting guests, operating tills, and assisting with parties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to thrive in a fast-paced environment.
✨Be Lively and Engaging
The company is looking for lively and dynamic individuals, so let your personality shine through! Practice being friendly and approachable in your responses. A positive attitude can go a long way in making a great impression.
✨Flexibility is Key
Make sure to highlight your availability and willingness to work flexible hours, including evenings and weekends. This shows that you're committed to the role and ready to meet the demands of a busy centre, which is crucial for success in this position.
