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- Tasks: Greet and assist guests, manage lanes, and host fun events like children's parties.
- Company: Join a lively team in a fast-paced bowling centre.
- Benefits: Flexible hours, dynamic work environment, and opportunities to meet new people.
- Why this job: Be part of an energetic team and create memorable experiences for guests.
- Qualifications: Great customer service skills and ability to thrive in busy settings.
- Other info: Perfect for those who love teamwork and a vibrant atmosphere.
Overview
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team. A Team Member involves meeting, greeting, and assisting guests to get on lanes and bowl, charging an admission fee, assisting players in general, bar catering, hosting children\’s parties and simply working throughout the centre.
We are currently looking for lively, fun, and dynamic people to join the team. We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment. Our centres are always busy, and the role is very varied. You will work with our team ensuring that together, our standards are kept to the highest level.
Responsibilities
- To greet Guests in a pleasant and courteous manner
- To operate tills and computer systems to the standards required
- To identify customer needs and promote guest recognition at all times
- To ensure that the site is clean and tidy at all times
- To work in any department required (age depending)
Qualifications
- Ability to thrive in a fast-paced environment
- Ability to demonstrate excellent customer service
- Excel at working in a team
- Flexibility around working hours and shift patterns (availability agreed at interview)
- Evening and weekends (must be able to work up until midnight/1am)
- The ability to build good working relationships with team members and customers
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Guest Experience Host - St Helens, Merseyside employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host - St Helens, Merseyside
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with guests. This will help you tailor your responses and show that you're a great fit for their lively team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist guests or handle tricky situations. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be prepared to showcase your personality! Since they're looking for lively and dynamic people, don’t be afraid to let your fun side shine through. Share stories that highlight your teamwork and customer service experience in a way that reflects your vibrant character.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team and ready to dive into the fast-paced environment they offer.
We think you need these skills to ace Guest Experience Host - St Helens, Merseyside
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your lively and fun side shine through! We want to see your unique personality because that's what makes you a great fit for our team.
Highlight Customer Service Skills: Make sure to emphasise any experience you have in customer service. We love candidates who can demonstrate their ability to meet and exceed guest expectations, so share those stories!
Be Flexible: Since we operate in a fast-paced environment, it's important to show that you're flexible with your availability. Mention your willingness to work evenings and weekends, as this is key for us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Superbowl UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Guest Experience Host entails. Familiarise yourself with the responsibilities like greeting guests, operating tills, and assisting with parties. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Customer Service Skills
Since this job is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to showcase your ability to thrive in a fast-paced environment.
✨Be Lively and Engaging
The company is looking for fun and dynamic individuals, so let your personality shine through! Practice being friendly and approachable in your responses. A positive attitude can go a long way in making a great impression.
✨Flexibility is Key
Make sure you're clear about your availability for shifts, especially evenings and weekends. Being flexible shows that you're committed to the role and willing to adapt to the team's needs, which is crucial in a busy environment.
