Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet and assist guests, manage bookings, and ensure a fun bowling experience.
- Company: Lively bowling centre focused on guest satisfaction and team spirit.
- Benefits: Quarterly bonuses, pension scheme, discounted bowling, and excellent training.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced environment.
- Other info: Flexible hours with opportunities for growth and rewards.
Overview
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team. A Team Member involves meeting, greeting, and assisting guests to get on lanes and bowl, charging an admission fee, assisting players in general, bar catering, hosting children\’s parties and simply working throughout the centre.
We are currently looking for lively, fun, and dynamic people to join the team. We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment. We are looking for applicants who can commit to a minimum of 8 hours a week. Our centres are always busy, and the role is very varied. You will work with our team ensuring that together, our standards are kept to the highest level. We pride ourselves on Guest experience and lasting memories, so for you to be successful in this role you will need a positive attitude and approach to everything you do.
Responsibilities
- To greet Guests in a pleasant and courteous manner
- To operate tills and computer systems to the standards required
- To identify customer needs and promote guest recognition at all times
- To ensure that the site is clean and tidy at all times
- To work in any department required (age depending)
What will make you perfect for the role
- Ability to thrive in a fast-paced environment.
- Ability to demonstrate excellent customer service.
- Excel at working in a team.
- Flexibility around working hours and shift patterns (availability agreed at interview)
- Evening and weekends (must be able to work up until midnight/1am)
- The ability to build good working relationships with team members and customers.
Benefits
- Quarterly Bonus
- Contributory Pension Scheme
- Discounted Bowling
- Perkpal (Employee benefit Scheme)
- Excellent Training and Support
- On shift reward schemes
- Birthday Month Bonus
#J-18808-Ljbffr
Guest Experience Host - Norwich, Norfolk employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host - Norwich, Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their lively, fun atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a guest. Being able to share these stories will show them you’re the perfect fit for creating lasting memories.
✨Tip Number 3
Be ready to showcase your teamwork abilities! During the interview, highlight times when you’ve worked well with others. They want to see that you can thrive in a fast-paced environment alongside your future colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team and contributing to that top-notch guest experience.
We think you need these skills to ace Guest Experience Host - Norwich, Norfolk
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the lively and fun side of you that matches our team vibe. Don't be afraid to show us how you can bring a positive attitude to the role.
Tailor Your Application: Make sure to tailor your application to the Guest Experience Host role. Highlight any previous experience in customer service or working in fast-paced environments. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Superbowl UK
✨Show Your Enthusiasm
When you walk into the interview, let your passion for providing excellent guest experiences shine through. Smile, be energetic, and express your excitement about the role. This is a fast-paced environment, so showing that you can bring a lively attitude will definitely make you stand out.
✨Know the Company Culture
Do a bit of homework on the company’s values and culture. They pride themselves on high standards of service and creating lasting memories for guests. Be ready to discuss how your own values align with theirs and share examples of how you've contributed to a positive atmosphere in previous roles.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Guest Experience Host. Prepare to discuss how you would handle situations like a guest complaint or assisting a large group. This shows that you can think on your feet and are ready to provide excellent service under pressure.
✨Flexibility is Key
Since the role requires flexibility with hours, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, and mention any previous experience you have in similar roles where you had to adapt to changing schedules. This will show that you’re committed and ready to jump in wherever needed.
