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- Tasks: Meet and greet guests, assist with bowling, and host fun events.
- Company: Join a vibrant team dedicated to creating memorable guest experiences.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a lively atmosphere and make lasting memories for guests.
- Qualifications: Positive attitude, excellent customer service skills, and teamwork ability.
- Other info: Must be available for evening and weekend shifts.
The predicted salary is between 24000 - 36000 £ per year.
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team. A Team Member involves:
- Meeting, greeting, and assisting guests to get on lanes and bowl
- Charging an admission fee
- Assisting players in general
- Bar catering
- Hosting children's parties
- Working throughout the centre
To greet Guests in a pleasant and courteous manner.
To operate tills and computer systems to the standards required.
To identify customer needs and promote guest recognition at all times.
To ensure that the site is clean and tidy at all times.
To work in any department required (age depending).
We are currently looking for lively, fun, and dynamic people to join the team. We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment.
About you: We pride ourselves on Guest experience and lasting memories, so for you to be successful in this role you will need a positive attitude and approach to everything you do. Here is what else will make you perfect for the role:
- Ability to thrive in a fast-paced environment.
- Ability to demonstrate excellent customer service.
- Excel at working in a team.
- Flexibility around working hours and shift patterns (availability agreed at interview).
- Evening and weekends (must be able to work up until midnight/1am).
- The ability to build good working relationships with team members and customers.
Our centres are always busy, and the role is very varied.
Guest Experience Host - Kingston upon Hull, East Riding of Yorkshire employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host - Kingston upon Hull, East Riding of Yorkshire
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their social media and website. This will help you understand their culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since the role is all about guest experience, think of some fun ways to demonstrate your customer service skills during the interview. Maybe share a story where you turned a tough situation into a positive one!
✨Tip Number 3
Be ready to show your flexibility! The job requires working evenings and weekends, so be prepared to discuss your availability. Highlighting your willingness to adapt can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our awesome team right from the start!
We think you need these skills to ace Guest Experience Host - Kingston upon Hull, East Riding of Yorkshire
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun and lively side. Remember, we’re looking for dynamic people who can bring energy to our team.
Tailor Your Application: Make sure to read the job description carefully and tailor your application to highlight how your skills match what we're looking for. If you've got experience in customer service or working in a fast-paced environment, shout about it!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if you need to, and make sure your key skills and experiences stand out. We want to get to know you quickly, so make it easy for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Superbowl UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Guest Experience Host does. Familiarise yourself with the key responsibilities like greeting guests, operating tills, and ensuring a clean environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to thrive in a fast-paced environment.
✨Be Lively and Engaging
The company is looking for fun and dynamic individuals, so let your personality shine through! Practice being upbeat and friendly in your responses. A positive attitude can go a long way in making a great impression on your interviewers.
✨Flexibility is Key
Make sure to highlight your availability and willingness to work flexible hours, including evenings and weekends. This shows that you're committed to fitting into their team and can adapt to the busy nature of the role.
