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For Companies At a Glance
- Tasks: Welcome guests, assist with bowling, and host fun events like children's parties.
- Company: Join a vibrant team in a busy bowling centre in Ipswich.
- Benefits: Flexible hours, dynamic work environment, and opportunities to meet new people.
- Why this job: Be part of an energetic team and create memorable experiences for guests.
- Qualifications: Great customer service skills and ability to thrive in a fast-paced setting.
- Other info: Perfect for those who love teamwork and enjoy a lively atmosphere.
Overview
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team. A Team Member involves meeting, greeting, and assisting guests to get on lanes and bowl, charging an admission fee, assisting players in general, bar catering, hosting children\’s parties and simply working throughout the centre.
We are currently looking for lively, fun, and dynamic people to join the team. We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment. Our centres are always busy, and the role is very varied. You will work with our team ensuring that together, our standards are kept to the highest level.
Responsibilities
- To greet Guests in a pleasant and courteous manner
- To operate tills and computer systems to the standards required
- To identify customer needs and promote guest recognition at all times
- To ensure that the site is clean and tidy at all times
- To work in any department required (age depending)
Qualifications
- Ability to thrive in a fast-paced environment
- Ability to demonstrate excellent customer service
- Excel at working in a team
- Flexibility around working hours and shift patterns (availability agreed at interview)
- Evening and weekends (must be able to work up until midnight/1am)
- The ability to build good working relationships with team members and customers
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Guest Experience Host - Ipswich, Suffolk employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host - Ipswich, Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with guests. This will help you tailor your responses and show that you're a great fit for their lively team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist guests or handle tricky situations. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be prepared to showcase your personality! Since they're looking for lively and dynamic people, don’t be afraid to let your fun side shine through. Share stories that highlight your teamwork and customer service experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team and ready to dive into the fast-paced environment.
We think you need these skills to ace Guest Experience Host - Ipswich, Suffolk
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your lively and fun side shine through. Use a friendly tone that reflects the dynamic atmosphere we have at our centres.
Highlight Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. We’re all about providing high standards, so share examples of how you've gone above and beyond for guests in the past.
Be Flexible: Since the role involves working evenings and weekends, it’s important to mention your availability. Let us know when you can work, and show that you’re ready to adapt to our fast-paced environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our team.
How to prepare for a job interview at Superbowl UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Guest Experience Host involves. Familiarise yourself with the responsibilities like greeting guests, operating tills, and assisting with parties. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to thrive in a fast-paced environment.
✨Be Lively and Engaging
The company is looking for fun and dynamic people, so let your personality shine through! Practice being friendly and approachable in your responses. A positive attitude can go a long way in making a great impression.
✨Flexibility is Key
Make sure to highlight your availability and willingness to work evenings and weekends. The role requires flexibility, so be prepared to discuss your schedule and how you can adapt to the needs of the team.
