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- Tasks: Meet and greet guests, assist with bowling, and host fun events.
- Company: Join a vibrant team dedicated to creating memorable guest experiences.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a lively atmosphere and make lasting memories for guests.
- Qualifications: Positive attitude, excellent customer service skills, and teamwork ability.
- Other info: Must be available for evening and weekend shifts.
The predicted salary is between 24000 - 36000 £ per year.
We are passionate about providing high standards of service and you will play a key role in delivering these as one of our team.
A Team Member involves:
- Meeting, greeting, and assisting guests to get on lanes and bowl
- Charging an admission fee
- Assisting players in general
- Bar catering
- Hosting children's parties
- Simply working throughout the centre
To greet Guests in a pleasant and courteous manner.
To operate tills and computer systems to the standards required.
To identify customer needs and promote guest recognition at all times.
To ensure that the site is clean and tidy at all times.
To work in any department required (age depending).
We are currently looking for lively, fun, and dynamic people to join the team. We offer a great atmosphere to meet all levels of customer needs in a fast-paced environment.
About you:
We pride ourselves on Guest experience and lasting memories, so for you to be successful in this role you will need a positive attitude and approach to everything you do. Here is what else will make you perfect for the role:
- Ability to thrive in a fast-paced environment.
- Ability to demonstrate excellent customer service.
- Excel at working in a team.
- Flexibility around working hours and shift patterns (availability agreed at interview).
- Evening and weekends (must be able to work up until midnight/1am).
- The ability to build good working relationships with team members and customers.
Our centres are always busy, and the role is very varied. You will work with our team ensuring that together, our standards are kept to the highest level.
Guest Experience Host - Barnsley, South Yorkshire employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host - Barnsley, South Yorkshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their lively, fun atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a guest or team member. Being able to share these stories will show that you’re ready to deliver the high standards of service they’re looking for.
✨Tip Number 3
Be flexible and open-minded! Since the role involves working various shifts, let them know you’re adaptable. Highlighting your willingness to work evenings and weekends can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the role and appreciate the opportunity to chat about how you can contribute to their team.
We think you need these skills to ace Guest Experience Host - Barnsley, South Yorkshire
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the lively and fun side of you that matches our team vibe. Don't be afraid to show us how you can bring a positive attitude to the role.
Tailor Your Application: Make sure to tailor your application to the Guest Experience Host role. Highlight any previous experience in customer service or working in fast-paced environments. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant details without rambling on too much – we want to get to know you quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Superbowl UK
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their commitment to guest experience will help you align your answers with what they’re looking for. Show them that you’re not just interested in any job, but specifically in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about delivering excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. This could be anything from resolving a complaint to creating a memorable experience. Be ready to share these stories!
✨Demonstrate Team Spirit
This position requires working closely with others, so highlight your ability to work in a team. Think of instances where you collaborated effectively with colleagues or contributed to a positive team atmosphere. They want to see that you can thrive in a lively environment.
✨Be Flexible and Positive
Flexibility is key in this role, especially with varying shifts. During the interview, express your willingness to adapt to different schedules and your enthusiasm for working evenings and weekends. A positive attitude goes a long way, so let your energy shine through!
