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- Tasks: Lead a dynamic team to create unforgettable customer experiences on the shop floor.
- Company: Join a supportive and ambitious team in Wolverhampton.
- Benefits: Competitive salary, performance bonuses, employee discounts, and career progression.
- Why this job: Make a real impact while having fun and developing your leadership skills.
- Qualifications: Proven sales experience and natural leadership skills required.
- Other info: Perfect for those seeking career growth in a vibrant environment.
The predicted salary is between 21500 - 24500 £ per year.
Are you passionate about creating unforgettable customer experiences while leading a motivated team? We’re looking for a driven and hands-on Duty Manager to join our team and support the Site Centre Manager in taking our venue to the next level. This role is shop floor led, you’ll spend most of your time out front with the team and guests, making sure the venue is buzzing, rather than sitting behind a desk.
What’s in it for you:
- Competitive salary (£25,000–£28,000) plus performance bonus
- Career progression, training and support to help you step up into senior roles (including Centre Manager)
- Employee discounts on our activities and experiences
- Company pension scheme
- Be part of a supportive and ambitious team where your ideas and drive make a real impact
What you’ll be doing:
- Leading from the front on the shop floor, creating a fun and energetic atmosphere for staff and guests
- Working closely with and supporting your Site Centre Manager in all areas of site operations
- Inspiring, coaching, and supporting your team to deliver outstanding service and memorable guest experiences
- Driving sales and smashing financial targets with fresh ideas and energy
- Training and developing new team members
- Leading by example, setting the standard for professionalism, teamwork, and fun
What we’re looking for:
- A proven background in driving sales and hitting targets
- Natural leadership skills with a passion for developing people
- The ability to create a positive, energetic, and engaging environment for both staff and guests
- A hands-on approach, someone who thrives on being out on the floor, not stuck in an office
- A problem solver who’s organised, ambitious, and always striving for success
This role is perfect for someone who’s hungry for career progression, loves being out on the shop floor, and wants to work in a place where no two days are the same. If you’re ready to make a difference and grow with us, we’d love to hear from you!
Duty Manager - Wolverhampton, West Midlands employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Wolverhampton, West Midlands
✨Tip Number 1
Get out there and network! Attend local events or industry meet-ups where you can chat with people in the hospitality sector. You never know who might be looking for a Duty Manager like you!
✨Tip Number 2
Show off your personality during interviews! Remember, they want someone who can create that buzzing atmosphere on the shop floor. Be yourself and let your passion for customer service shine through.
✨Tip Number 3
Don’t just wait for job openings to pop up. Reach out directly to venues you admire and express your interest. A proactive approach can really set you apart from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our ambitious team!
We think you need these skills to ace Duty Manager - Wolverhampton, West Midlands
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating unforgettable customer experiences shine through. We want to see that you’re genuinely excited about the role and ready to lead a motivated team!
Tailor Your CV: Make sure your CV highlights your relevant experience in driving sales and leading teams. We love seeing how you've made an impact in previous roles, so don’t hold back on those achievements!
Be Yourself: We’re looking for someone who can create a fun and energetic atmosphere, so let your personality come through in your application. Share your unique approach to leadership and how you inspire others!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your details and get you one step closer to joining our ambitious team!
How to prepare for a job interview at Superbowl UK
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its atmosphere, customer base, and any recent events or promotions. This will help you demonstrate your passion for creating unforgettable experiences and show that you're genuinely interested in the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach during the interview. Think of specific examples where you've inspired or coached a team to success. Highlight how you create a positive and energetic environment, as this aligns perfectly with what they're looking for in a Duty Manager.
✨Bring Fresh Ideas to the Table
Think about innovative ways to drive sales and enhance guest experiences. During the interview, share some of your ideas on how to make the venue buzz. This shows that you're proactive and ready to contribute from day one, which is exactly what they want.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss challenges you've faced in previous roles and how you overcame them. This will highlight your organisational skills and ambition. They’re looking for someone who can think on their feet, so be ready to showcase your ability to handle unexpected situations with ease.
