At a Glance
- Tasks: Lead a motivated team to create unforgettable customer experiences on the shop floor.
- Company: Join a supportive and ambitious team in a vibrant venue.
- Benefits: Competitive salary, performance bonuses, career progression, and employee discounts.
- Why this job: Make a real impact while enjoying a dynamic work environment with no two days the same.
- Qualifications: Proven sales experience, natural leadership skills, and a hands-on approach.
- Other info: Perfect for those eager for career growth and passionate about engaging with guests.
The predicted salary is between 25000 - 28000 £ per year.
Are you passionate about creating unforgettable customer experiences while leading a motivated team? We’re looking for a driven and hands-on Assistant Manager to join our team and support the Site Centre Manager in taking our venue to the next level. This role is shop floor led, you’ll spend most of your time out front with the team and guests, making sure the venue is buzzing, rather than sitting behind a desk.
What’s in it for you:
- Competitive salary (£25,000–£28,000) plus performance bonus
- Career progression, training and support to help you step up into senior roles (including Centre Manager)
- Employee discounts on our activities and experiences
- Company pension scheme
- Be part of a supportive and ambitious team where your ideas and drive make a real impact
What you’ll be doing:
- Leading from the front on the shop floor, creating a fun and energetic atmosphere for staff and guests
- Working closely with and supporting your Site Centre Manager in all areas of site operations
- Inspiring, coaching, and supporting your team to deliver outstanding service and memorable guest experiences
- Driving sales and smashing financial targets with fresh ideas and energy
- Training and developing new team members
- Leading by example, setting the standard for professionalism, teamwork, and fun
What we’re looking for:
- A proven background in driving sales and hitting targets
- Natural leadership skills with a passion for developing people
- The ability to create a positive, energetic, and engaging environment for both staff and guests
- A hands-on approach, someone who thrives on being out on the floor, not stuck in an office
- A problem solver who’s organised, ambitious, and always striving for success
This role is perfect for someone who’s hungry for career progression, loves being out on the shop floor, and wants to work in a place where no two days are the same. If you’re ready to make a difference and grow with us, we’d love to hear from you!
Duty Manager - Stafford, Staffordshire employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Stafford, Staffordshire
✨Tip Number 1
Get out there and network! Attend local events or industry meet-ups where you can connect with people in the hospitality sector. You never know who might be looking for a Duty Manager like you!
✨Tip Number 2
Show off your personality during interviews! Remember, they want someone who can create that fun and energetic atmosphere. Be yourself and let your passion for customer service shine through.
✨Tip Number 3
Prepare some fresh ideas to discuss in your interview. Think about how you can drive sales and improve guest experiences. This will show them you're not just a fit for the role, but also a proactive team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our supportive and ambitious team.
We think you need these skills to ace Duty Manager - Stafford, Staffordshire
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for creating unforgettable customer experiences. Share specific examples of how you've made a positive impact in previous roles, especially in leading teams and engaging with guests.
Be Authentic: We want to know the real you! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and share what makes you excited about this role and our company.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. Show us how your background aligns with our needs for a hands-on Duty Manager.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Superbowl UK
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the venue and its offerings. Visit the location if possible, check out their website, and understand their customer experience philosophy. This will show your genuine interest and help you discuss how you can contribute to creating that buzzing atmosphere.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired or coached your team to achieve targets. Be ready to discuss your hands-on approach and how you create an engaging environment for both staff and guests.
✨Bring Fresh Ideas to the Table
Think about innovative strategies you could implement to drive sales and enhance guest experiences. During the interview, share these ideas confidently. This demonstrates your proactive mindset and ambition to take the venue to the next level.
✨Be Ready to Discuss Problem-Solving
Prepare to talk about challenges you've faced in previous roles and how you overcame them. Highlight your organisational skills and ability to think on your feet. This will show that you’re not just a hands-on manager but also a strategic thinker who can handle any situation.