Deputy Centre Manager

• To help and assist in the daily operation of the site.

• Supervise and guide the team to maximise revenue and deliver memorable experiences to our guests

• Constantly working to achieve operating standards.

• To carry out stock takes within the site.

• To complete staff rotas 1-2 weeks in advance and to the needs of the business and send to your Regional Manager for Authorisation.

• To keep track of staff sickness/lateness.

• To complete welcome inductions for new team members

• To update wage sheet daily.

• To ensure all weekly/Monthly paperwork is correct within site.

• Weekly paperwork to be sent twice a week.

• To respond to Health and Safety and other audits that are conducted.

• To ensure the office is kept clean, tidy, and organised.

• To conduct recruitment, interviewing, and training.

• To ensure all site orders are correct and the stock holding is to the needs of the business.

• To maximise sales opportunities within site.

• To meet specified targets as set by Head Office.

• To be familiar with all products and brand standards within the business

• To lead by example, encourage all colleagues to participate and work together.

• To have a working knowledge of all promotions within the site and actively market the venue via social media and other channels

• To take personal ownership for achievement of all objectives as agreed at appraisal or feedback meetings.

• To attend and fully participate in all Staff meetings these are to be held every 6 weeks minimum.

• To attend weekly Managers Meetings

• To understand and follow administration processes as set by Head office.

• Evaluate staff performance and give regular feedback.

• To take personal accountability for the adherence to all company policies and procedures within the site.

• To maintain integrity and a professional image with employees, customers, suppliers, and all external bodies.

· To ensure that all steps are taken to minimise or prevent loss or damage to Company property or assets including information.

A proven track record of building sales with a hands-on approach

• Ability to create a fun and friendly environment for everyone.

• Desire for developing, coaching, supporting, and rewarding teams.

• Hunger for driving sales and delivering financial targets.

• Full of fresh ideas to drive business development and ambition for success., * Management: 1 year (required)

• Customer Service: 1 year (required)

• Company pension

• Employee discount, Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company pension

• Employee discount

Schedule:

• 8 hour shift