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- Tasks: Lead a team to enhance customer experience and drive sales in a vibrant leisure centre.
- Company: Dynamic leisure company focused on delivering unforgettable experiences.
- Benefits: Bonus scheme, pension, and employee discounts for a rewarding work-life.
- Why this job: Be hands-on in creating a fun environment while achieving financial targets.
- Qualifications: Two years of management experience and a passion for team development.
- Other info: Flexible rotas reflecting trading hours from 8am to 12am.
The predicted salary is between 36000 - 60000 £ per year.
As Centre Manager, your key focuses will be to improve the customer experience, leading and developing your team to deliver an unforgettable customer experience. You will need to be sales focused and highly motivated into hitting and exceeding targets set. You will be responsible for the overall performance of the centre and the team to deliver financial targets and service standards. Ensure all centre operations are adhered to and all reporting procedures are completed within the required timescales. Be very hands on. Your excellent attention to detail will enable you to enhance our customer visit. Ensure that all our customers receive a market leading leisure experience through superior sales and service.
Is this you?
- A proven track record of building sales with a hands-on approach
- Ability to create a fun and friendly environment for everyone
- Desire for developing, coaching, supporting and rewarding teams
- Hunger for driving sales and delivering financial targets
- Full of fresh ideas to drive business development and ambition for success
Experience: Two years management experience required for general manager position.
Benefits:
- Bonus scheme
- Company pension
- Employee discount
- Store discount
Our trading hours are 8am-12am so rotas will reflect this.
Centre Manager - Stafford, Staffordshire employer: Superbowl UK
Contact Detail:
Superbowl UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager - Stafford, Staffordshire
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer experience and team management. We want you to shine, so think about how you can demonstrate your hands-on approach and sales focus.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Centre Manager - Stafford, Staffordshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about improving customer experiences and leading a team. Share specific examples of how you've done this in the past.
Be Specific About Your Experience: Make sure to highlight your management experience clearly. We’re looking for someone with a proven track record, so don’t be shy about detailing your achievements and how they relate to driving sales and hitting targets.
Tailor Your Application: Take a moment to customise your application for us. Use keywords from the job description, like 'hands-on approach' and 'customer experience', to show that you understand what we’re looking for. This will help your application stand out!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone but ensure your language is clear and concise. And don’t forget to apply through our website – it’s the best way to get your application in front of us!
How to prepare for a job interview at Superbowl UK
✨Know Your Customer Experience
Before the interview, think about how you can enhance customer experiences. Be ready to share specific examples of how you've improved customer satisfaction in previous roles. This shows that you understand the importance of a great customer experience, which is key for the Centre Manager position.
✨Showcase Your Sales Skills
Prepare to discuss your sales achievements and how you've exceeded targets in the past. Bring numbers to the table! Whether it's percentage increases or revenue figures, quantifying your success will impress the interviewers and demonstrate your sales focus.
✨Team Development is Key
Think about your leadership style and how you’ve developed teams in the past. Be ready to talk about specific strategies you've used to coach and support your team members. Highlighting your ability to create a fun and friendly environment will resonate well with the company’s culture.
✨Be Hands-On and Detail-Oriented
Since the role requires a hands-on approach, prepare to discuss how you manage day-to-day operations while keeping an eye on the details. Share examples of how your attention to detail has led to improved service standards or operational efficiency in your previous roles.
