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For Companies At a Glance
- Tasks: Lead a dynamic sales team and deliver exceptional customer experiences in the motorcycle industry.
- Company: Join SuperBike Factory, Europe's largest used motorcycle retailer with a vibrant culture.
- Benefits: Enjoy perks like Netflix membership, gym discounts, and health support.
- Why this job: Be part of a passionate team that values innovation and teamwork while making an impact.
- Qualifications: Experience in sales management within automotive or retail sectors is essential.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 30000 £ per year.
Salary: £30,000 DOE (OTE £20,000)
Location: SuperBike Factory, Macclesfield
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, we've grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer.
Our Culture
We don't just fix bikes; we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. You'll be trusted to take ownership, encouraged to keep learning, and supported by a team that's got your back.
Overview
We are looking for a self-sufficient, enthusiastic and driven Transaction Manager who'll support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You'll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued.
What You'll Be Doing Day-to-Day:
- Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service.
- Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout.
- Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager.
- Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives.
- Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory.
What We're Looking For:
Essential:
- Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector.
- Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams.
- Current UK Driving Licence.
Desirable:
- Familiarity with motorcycles is preferred.
- FCA Accreditation would be beneficial.
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check.
Transaction Manager - Macclesfield in Warrington employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager - Macclesfield in Warrington
✨Tip Number 1
Get to know the company inside out! Research SuperBike Factory, their culture, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for motorcycles, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales management and customer service. Role-play with a friend or in front of the mirror to boost your confidence and nail those responses.
✨Tip Number 3
Show your enthusiasm! When you're chatting with the team during the interview, let your passion for bikes and sales shine through. Share personal stories or experiences that highlight your skills and dedication to delivering top-notch customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Transaction Manager - Macclesfield in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transaction Manager role. Highlight your experience in sales management and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the automotive industry and your understanding of what makes SuperBike Factory unique. Share why you're excited about this opportunity and how you can contribute to our culture.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive sales and manage teams. Use numbers and examples to make your case stronger!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at SuperBike Factory
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the automotive and retail sectors, especially in relation to sales management. Familiarise yourself with SuperBike Factory's values and culture, as well as their approach to customer service. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Transaction Manager, you'll be leading a team, so be ready to discuss your previous experiences in managing sales teams. Prepare specific examples of how you've motivated your team, driven performance, and resolved conflicts. This will demonstrate your capability to lead effectively.
✨Understand the Customer Journey
Be prepared to talk about how you would enhance the customer experience at SuperBike Factory. Think about ways to improve the sales process, handle enquiries efficiently, and ensure customer satisfaction. Showing that you can think from the customer's perspective will set you apart.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team's current challenges, the company's growth plans, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.