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For Companies At a Glance
- Tasks: Lead a dynamic sales team and deliver exceptional customer experiences in the motorcycle industry.
- Company: Join Europe’s largest used motorcycle retailer, SuperBike Factory, with a vibrant culture.
- Benefits: Enjoy perks like Netflix membership, gym discounts, and health support.
- Why this job: Be part of a passionate team that values innovation and teamwork while making an impact.
- Qualifications: Experience in sales management within automotive or retail sectors is essential.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
Salary: £30,000 DOE (OTE £20,000)
Location: SuperBike Factory, Donington (other locations available)
Employment Type: Permanent, Full time
Working Hours: 40
Who We Are
SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, we’ve grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer.
Our Culture
We don’t just fix bikes – we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. You’ll be trusted to take ownership, encouraged to keep learning, and supported by a team that’s got your back.
Overview
We are looking for a self-sufficient, enthusiastic and driven Transaction Manager who’ll support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You’ll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued.
What You’ll Be Doing Day-to-Day:
- Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service.
- Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout.
- Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager.
- Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives.
- Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory.
What We’re Looking For:
Essential:
- Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector.
- Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams.
- Current UK Driving Licence.
Desirable:
- Familiarity with motorcycles is preferred.
- FCA Accreditation would be beneficial.
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes – Credit history – Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Transaction Manager – Donington employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager – Donington
✨Tip Number 1
Get to know the company inside out! Research SuperBike Factory, their culture, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for motorcycles and customer service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of Transaction Manager and be ready to share specific examples of your past successes.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Transaction Manager – Donington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for motorcycles and the role shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV highlights relevant experience in sales management or the automotive sector. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the SuperBike Factory team!
How to prepare for a job interview at SuperBike Factory
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive and retail sectors, especially if you have experience as a Sales Manager or Transaction Manager. Familiarise yourself with SuperBike Factory's values and culture, as well as their approach to customer service and sales processes.
✨Show Your Passion
Demonstrate your enthusiasm for motorcycles and the industry during the interview. Share any personal experiences or stories that highlight your passion for bikes and how it drives your work ethic. This will resonate well with the team and show that you're a great fit for their culture.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing a busy sales team or resolving customer issues. Think of examples from your past experience where you've successfully navigated similar challenges, and be ready to discuss your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the support provided for professional development, or how success is measured in the Transaction Manager position. This shows that you’re serious about contributing to their success.
