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- Tasks: Lead a dynamic sales team and create amazing customer experiences in the motorbike industry.
- Company: Join SuperBike Factory, Europe's largest motorbike buyer and seller, with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a fun work environment.
- Why this job: Be part of an innovative team that values passion and creativity in sales.
- Qualifications: Experience in sales management and a knack for customer service.
- Other info: Work on-site and make a real impact in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
SuperBike Factory, founded in 2010, is Europe’s largest buyer, seller, and financier of motorbikes. Based in South East Cheshire, the company has expanded into multiple showrooms across the UK, including in Donington Park, Bristol, Milton Keynes, and Crawley. SuperBike Factory utilizes a customer-centric approach, offering a user-friendly online stock list, nationwide delivery, and financing options through partnerships with over 500 UK dealers.
Role Description
As a Transaction Manager you will support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You’ll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued.
Responsibilities
- Efficiently and professionally manage sales enquiry performance.
- Construct customer deals, including finance solutions and value-added products.
- Managing the sales team and sales processes.
- Maximising vehicle and associated product sales and profitability.
- Involvement in daily briefing, keeping the Head of Business and team updated.
- Assisting the team to identify customer needs, providing coaching and support.
- Assisting the Sales Manager in maintaining policies and procedures.
- Maintaining strong relationships with manufacturers and suppliers.
- Ensuring the highest standard of customer service.
- Employing creative marketing strategies to boost motorcycle and accessory sales.
- Manage the quotation, sale and payout of Superbike Factory finance within the agreed process & systems.
- Manage all finance related activities are FCA compliant within your business.
- Ensure all outstanding customer cash balances are settled and that delivery or collection is arranged accordingly.
- Make sure customers receive or collect their new purchases as agreed and leave satisfied—happy enough to recommend Superbike Factory.
- Resolving customer issues on site where possible– escalating to management where required.
This position requires on-site work.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Finance and Sales
Industries: Motor Vehicle Manufacturing
Transaction Manager Bradford employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the motorbike industry or related fields. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching SuperBike Factory inside out. Understand their customer-centric approach and think of ways you can contribute to their mission. We want to see your passion for bikes and how you can enhance the customer experience!
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed sales teams or improved customer satisfaction in the past. We love seeing real-life applications of your expertise—make it relatable to the role of Transaction Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. We appreciate candidates who show enthusiasm and professionalism, so let us know you’re keen on joining the SuperBike Factory team!
We think you need these skills to ace Transaction Manager Bradford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the motorbike industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV is tailored to the Transaction Manager role. Highlight your experience in sales management and customer service, and don’t forget to mention any relevant achievements that demonstrate your ability to lead a team and drive results.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at SuperBike Factory
✨Know Your Numbers
As a Transaction Manager, you'll be dealing with finance solutions and sales performance. Brush up on key financial metrics and sales figures relevant to the motorbike industry. Being able to discuss these confidently will show your understanding of the role and impress the interviewers.
✨Showcase Your Leadership Skills
You'll be supporting the Sales Manager and leading a team of Sales Executives. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and driving performance. Highlighting your leadership style and how you foster a positive environment will resonate well.
✨Understand Customer-Centric Approaches
SuperBike Factory prides itself on customer satisfaction. Familiarise yourself with their customer-centric strategies and think of ways you can contribute to enhancing the customer experience. Be ready to share your ideas on how to maintain high standards of service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding customer issues or team dynamics. Think of specific scenarios where you've resolved conflicts or improved processes. This will demonstrate your ability to handle real-life challenges in the role.
