At a Glance
- Tasks: Manage the sales cycle and deliver an exceptional customer experience.
- Company: Join Europe’s largest used motorcycle retailer, SuperBike Factory.
- Benefits: Enjoy Netflix membership, gym discounts, and health support.
- Why this job: Be part of a growing team in a dynamic, customer-focused environment.
- Qualifications: Experience in customer-facing sales and a passion for motorcycles.
- Other info: Great career opportunities with a modern, ambitious company.
The predicted salary is between 25396 - 35396 £ per year.
Salary: £25,396.00 DOE (OTE £20,000)
Location: SuperBike Factory Crawley
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we’re now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we’re building a team that can scale with it – people who want to work in a business that knows where it’s going and how it’s going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.
Overview
We are looking for three passionate and driven Sales Executives, who’ll be responsible for managing the entire sales cycle whilst maintaining exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand.
What You’ll Be Doing Day-to-Day:
- Provide an outstanding welcome to customers, whether online, over the phone, or in the showroom while delivering an exceptional experience at every stage of the sales journey
- Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement
- Manage all inbound and outbound sales enquiries using our CRM systems
- Take ownership of the sales pipeline and follow up with all prospects in a timely manner
- Promote finance, warranties, and other add-on products to maximise revenue
- Maintain accurate records for all sales activity, customer interactions, and outcomes
- Provide finance quotations for your customers as requested
- Take balances and arrange the collection/delivery of the customers' bikes, resolving customer issues and first line queries
- Work with the Processing, Workshop, Finance and the Sales teams
- Participate in sales training and development opportunities
What We’re Looking For:
Essential:
- Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales)
- Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline
- Familiarity with motorcycles is preferred
- Proficient with CRM systems and Microsoft Office
- Confident communicator with a persuasive yet friendly style
- Resilient and adaptable under pressure
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes – Credit history – Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Sales Executive – Crawley employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive – Crawley
✨Tip Number 1
Get to know SuperBike Factory inside out! Familiarise yourself with their bikes, services, and customer experience. This way, when you chat with them, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your sales pitch! Whether it’s over the phone or face-to-face, being able to communicate confidently and persuasively is key. Role-play with a friend or in front of the mirror to nail that first impression.
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current employees on LinkedIn or engage with SuperBike Factory’s social media. Show your enthusiasm and ask questions about the company culture and sales strategies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at SuperBike Factory. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Executive – Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for motorcycles and sales shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and sales. Use keywords from the job description to show us you understand what we’re looking for. A tailored CV can really make you stand out!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Sales Executive role. Share specific examples of how you’ve excelled in similar positions and how you can contribute to our growth at SuperBike Factory.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and it ensures your application goes straight to our hiring team!
How to prepare for a job interview at SuperBike Factory
✨Know Your Bikes
Make sure you brush up on your motorcycle knowledge before the interview. SuperBike Factory is all about delivering ride-ready bikes, so being able to talk confidently about different models and features will show your passion and understanding of the industry.
✨Master the Sales Cycle
Familiarise yourself with the entire sales process from initial enquiry to final handover. Be ready to discuss how you would manage each stage effectively, ensuring a smooth customer journey. This will demonstrate your ability to handle the responsibilities of a Sales Executive.
✨Show Off Your Customer Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your experience in managing customer interactions and resolving issues, as this is key to maintaining the high standards expected at SuperBike Factory.
✨Be Data-Driven
Since SuperBike Factory is focused on data-driven strategies, be prepared to discuss how you’ve used data or feedback to improve sales techniques or customer experiences in the past. This will show that you can contribute to their growth and transformation.