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- Tasks: Lead a dynamic sales team and deliver exceptional customer experiences in the motorcycle industry.
- Company: Join Europe's largest used motorcycle retailer, SuperBike Factory, with a vibrant culture.
- Benefits: Enjoy Netflix membership, gym discounts, and health support while working with bikes.
- Why this job: Make an impact in a fast-paced environment and fuel your passion for motorcycles.
- Qualifications: Experience in sales management and a current UK driving licence required.
- Other info: Opportunities for career growth and a supportive team culture await you.
The predicted salary is between 24000 - 36000 £ per year.
Salary: £30,000 DOE (OTE £20,000)
Location: SuperBike Factory, Donington (other locations available)
Employment Type: Permanent, Full time
Working Hours: 40
Who We Are
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, we've grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer.
Our Culture
We don't just fix bikes; we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. You'll be trusted to take ownership, encouraged to keep learning, and supported by a team that's got your back.
Overview
We are looking for a self-sufficient, enthusiastic and driven Transaction Manager who'll support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You'll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued.
What You'll Be Doing Day-to-Day:
- Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service.
- Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout.
- Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager.
- Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives.
- Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory.
What We're Looking For:
Essential:
- Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector.
- Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams.
- Current UK Driving Licence.
Desirable:
- Familiarity with motorcycles is preferred.
- FCA Accreditation would be beneficial.
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Transaction Manager Donington in Nottingham employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager Donington in Nottingham
✨Tip Number 1
Get to know the company inside out! Research SuperBike Factory, its culture, and its values. This way, when you walk into that interview, you can show us you're not just another candidate but someone who genuinely fits into our team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine in front of us.
✨Tip Number 3
Show us your passion for motorcycles! Whether it's sharing your favourite bike stories or discussing industry trends, let your enthusiasm for the role and the products we sell come through during your chat with us.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in reminding us of your interest and enthusiasm for the Transaction Manager position. Plus, it shows you’re proactive!
We think you need these skills to ace Transaction Manager Donington in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for motorcycles and the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining our team at SuperBike Factory.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in sales management or similar roles. Use keywords from the job description to show us you’ve got what it takes to be a Transaction Manager. We love seeing relevant experience!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join the SuperBike Factory family!
How to prepare for a job interview at SuperBike Factory
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the automotive and retail sectors, especially in relation to sales management. Familiarise yourself with SuperBike Factory's values and culture, as well as their approach to customer service. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Transaction Manager, you'll be leading a team, so be ready to discuss your previous experiences in managing sales teams. Prepare specific examples of how you've motivated your team, driven performance, and resolved conflicts. This will demonstrate your capability to lead effectively.
✨Demonstrate Your Customer Focus
SuperBike Factory prides itself on delivering exceptional customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in the past. Highlight your understanding of the customer journey and how you can enhance it in this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
