At a Glance
- Tasks: Enhance customer service by managing bookings and advising on motorcycle accessories.
- Company: Leading motorcycle sales company in England with a focus on customer satisfaction.
- Benefits: Enjoy gym and Netflix memberships alongside competitive perks.
- Why this job: Join a passionate team and help customers enjoy their motorcycle experience.
- Qualifications: Previous advisory experience and familiarity with workshop management systems.
- Other info: Dynamic role with opportunities for personal growth in the motorcycle industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading motorcycle sales company in England is seeking an Aftersales Advisor to enhance service delivery between customers and the workshop. You will manage service bookings, provide customer support in person and over the phone, and guide customers in selecting motorcycle accessories.
Ideal candidates should have previous experience in a relevant advisory role and be familiar with workshop management systems.
The role offers various perks, including gym and Netflix memberships.
Motorcycle Aftersales & Parts Advisor employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motorcycle Aftersales & Parts Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, products, and services. This way, when you chat with them, you can show off your knowledge and passion for motorcycles, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with customers face-to-face and over the phone, think of scenarios where you might need to handle tricky situations. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Don’t forget to showcase your experience! Be ready to share specific examples from your past roles that highlight your advisory skills and familiarity with workshop management systems. We want to hear how you've made a difference in previous jobs!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Let’s get you on board and rev up your career in the motorcycle industry!
We think you need these skills to ace Motorcycle Aftersales & Parts Advisor
Some tips for your application 🫡
Show Your Passion for Motorcycles: When writing your application, let your love for motorcycles shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the biking community and helping fellow riders.
Highlight Relevant Experience: Make sure to showcase any previous experience in advisory roles or customer service. We’re keen on seeing how your background aligns with the responsibilities of managing service bookings and providing top-notch support.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at SuperBike Factory
✨Know Your Motorcycles
Brush up on your motorcycle knowledge before the interview. Be ready to discuss different models, accessories, and common customer queries. This will show your passion for the industry and help you connect with the interviewers.
✨Familiarise Yourself with Workshop Management Systems
Since the role involves using workshop management systems, make sure you understand how they work. If you have experience with specific systems, be prepared to talk about it. If not, do a bit of research on popular ones used in the industry.
✨Practice Customer Interaction Scenarios
Think about potential customer scenarios you might face in the role. Practice how you would handle service bookings or advise customers on accessories. This will help you demonstrate your customer service skills during the interview.
✨Highlight Your Previous Experience
Be ready to share examples from your past roles that showcase your advisory skills. Whether it's resolving customer issues or managing bookings, concrete examples will help illustrate your fit for the position.
