At a Glance
- Tasks: Manage the sales cycle and deliver an exceptional customer experience in a fast-paced environment.
- Company: Join SuperBike Factory, Europe's largest used motorcycle retailer with a modern, ambitious culture.
- Benefits: Enjoy perks like Netflix membership, gym discounts, and health support.
- Why this job: Be part of a growing team and make a real impact in the motorcycle retail industry.
- Qualifications: Experience in customer-facing sales roles and a passion for motorcycles preferred.
- Other info: Great career growth opportunities in a dynamic, data-driven environment.
The predicted salary is between 20316 - 28376 £ per year.
Salary: £25,396 DOE (OTE £20,000)
Employment Type: Permanent, Full time
Working Hours: 40
Who We Are
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we're now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we're building a team that can scale with it - people who want to work in a business that knows where it's going and how it's going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.
Overview
We are looking for three passionate and driven Sales Executives, who'll be responsible for managing the entire sales cycle whilst maintaining exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand.
What You'll Be Doing Day-to-Day:
- Provide an outstanding welcome to customers, whether online, over the phone, or in the showroom while delivering an exceptional experience at every stage of the sales journey
- Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement
- Manage all inbound and outbound sales enquiries using our CRM systems
- Take ownership of the sales pipeline and follow up with all prospects in a timely manner
- Promote finance, warranties, and other add-on products to maximise revenue
- Maintain accurate records for all sales activity, customer interactions, and outcomes
- Provide finance quotations for your customers as requested
- Take balances and arrange the collection/delivery of the customers' bikes, resolving customer issues and first line queries
- Work with the Processing, Workshop, Finance and the Sales teams
- Participate in sales training and development opportunities
What We're Looking For:
Essential:
- Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales)
- Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline
- Familiarity with motorcycles is preferred
- Proficient with CRM systems and Microsoft Office
- Confident communicator with a persuasive yet friendly style
- Resilient and adaptable under pressure
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at SuperBike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history and Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Sales Executive - Milton Keynes employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive - Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research SuperBike Factory, its values, and its recent transformation. This way, when you walk into that interview, you can show us you're genuinely interested and ready to be part of our journey.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a bike to a customer. Be prepared to demonstrate your communication skills and how you can create an exceptional customer experience, just like we do at SuperBike Factory.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even help you get a foot in the door. Remember, we love seeing passionate people who are eager to learn!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing us your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our hiring decisions.
We think you need these skills to ace Sales Executive - Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for motorcycles and sales shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your relevant experience in customer-facing sales roles and any familiarity with motorcycles. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the SuperBike Factory team!
How to prepare for a job interview at SuperBike Factory
✨Know Your Bikes
Make sure you brush up on your motorcycle knowledge before the interview. SuperBike Factory is all about delivering ride-ready bikes, so being able to talk confidently about different models and features will show your passion and fit for the role.
✨Master the Sales Cycle
Understand the entire sales process from initial enquiry to final handover. Be ready to discuss how you’ve successfully managed sales pipelines in the past and how you can apply that experience to enhance the customer journey at SuperBike Factory.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to handle inquiries and resolve issues efficiently, as this is key to maintaining the high standards expected at SuperBike Factory.
✨Be Data-Driven
Since SuperBike Factory is focused on data-driven decisions, be prepared to discuss how you’ve used data or feedback to improve sales techniques or customer experiences in your past roles. This will demonstrate your alignment with their modern approach.