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For Companies At a Glance
- Tasks: Manage the entire sales cycle and deliver an exceptional customer experience.
- Company: Join Europe's largest used motorcycle retailer, SuperBike Factory.
- Benefits: Enjoy perks like Netflix membership, gym discounts, and health support.
- Why this job: Be part of a dynamic team in a growing, customer-focused business.
- Qualifications: Experience in customer-facing sales roles and a passion for motorcycles.
- Other info: Great career growth opportunities in a modern, data-driven environment.
The predicted salary is between 25396 - 25396 £ per year.
Salary: £25,396 DOE (OTE £20,000)
Location: SuperBike Factory Donington
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we're now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we're building a team that can scale with it - people who want to work in a business that knows where it's going and how it's going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.
Overview
We are looking for three passionate and driven Sales Executives, who'll be responsible for managing the entire sales cycle whilst maintaining an exceptional customer journey from initial enquiry to final handover, delivering a professional, efficient, and enjoyable buying experience. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand.
What You'll Be Doing Day-to-Day:
- Provide an outstanding welcome to customers, whether online, over the phone, or in the showroom while delivering an exceptional experience at every stage of the sales journey.
- Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement.
- Manage all inbound and outbound sales enquiries using our CRM systems.
- Take ownership of the sales pipeline and follow up with all prospects in a timely manner.
- Promote finance, warranties, and other add-on products to maximise revenue.
- Maintain accurate records for all sales activity, customer interactions, and outcomes.
- Provide finance quotations for your customers as requested.
- Take balances and arrange the collection/delivery of the customers' bikes.
- Resolving customer issues and first line queries.
- Work with the Processing, Workshop, Finance and the Sales teams.
- Participate in sales training and development opportunities.
What We're Looking For:
- Essential: Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales).
- Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline.
- Familiarity with motorcycles is preferred.
- Proficient with CRM systems and Microsoft Office.
- Confident communicator with a persuasive yet friendly style.
- Resilient and adaptable under pressure.
Benefits:
- Netflix Membership.
- Discounted Gym Membership.
- Group Life Assurance.
- Staff Discount on Bikes and accessories.
- Cycle to Work Scheme.
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline).
- Enhanced Maternity, Paternity, and Sickness Pay.
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at SuperBike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check.
Sales Executive - Donington in Melbourne employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive - Donington in Melbourne
✨Tip Number 1
Get to know the company inside out! Research SuperBike Factory, our values, and what makes us tick. This way, you can tailor your conversations during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently talk about your experience and how it aligns with the Sales Executive role. Think about specific examples where you've excelled in customer service or sales – we love hearing success stories!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just help you get your foot in the door at SuperBike Factory.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Executive - Donington in Melbourne
Some tips for your application 🫡
Show Your Passion for Motorbikes: When you're writing your application, let your love for motorbikes shine through! Mention any relevant experience or personal stories that connect you to the biking world. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the SuperBike Factory team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your customer-facing sales experience and how it aligns with our mission at SuperBike Factory. We appreciate candidates who take the time to show us why they’re the perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We value clarity, so make it easy for us to see your skills and experiences that match what we're looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining the SuperBike Factory family right from the start!
How to prepare for a job interview at SuperBike Factory
✨Know Your Bikes
Make sure you brush up on your motorcycle knowledge before the interview. SuperBike Factory is all about delivering ride-ready bikes, so being able to talk confidently about different models and features will show your passion and fit for the role.
✨Master the Sales Cycle
Familiarise yourself with the entire sales process from initial enquiry to final handover. Be ready to discuss how you would manage customer interactions and ensure a smooth journey, as this is key to the Sales Executive role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to handle inquiries and resolve issues, as this will demonstrate your commitment to maintaining the high standards expected at SuperBike Factory.
✨Be Data-Driven
Since the company is focused on modern, data-driven practices, be prepared to discuss how you can use CRM systems effectively. Share any experiences where you've used data to improve sales techniques or customer experiences.