At a Glance
- Tasks: Lead a dynamic sales team and deliver exceptional customer experiences in the motorcycle industry.
- Company: Join Europe's largest used motorcycle retailer, SuperBike Factory, with a vibrant culture.
- Benefits: Enjoy perks like Netflix membership, gym discounts, and health support.
- Why this job: Be part of an innovative team that values passion and teamwork in a fast-paced environment.
- Qualifications: Experience in sales management within automotive or retail sectors is essential.
- Other info: Great career growth opportunities in a supportive and fun workplace.
The predicted salary is between 30000 - 30000 £ per year.
Salary: £30,000 DOE (OTE £20,000)
Location: SuperBike Factory, Macclesfield
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, we've grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer.
Our Culture
We don't just fix bikes - we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. You'll be trusted to take ownership, encouraged to keep learning, and supported by a team that's got your back.
Overview
We are looking for a self-sufficient, enthusiastic and driven Transaction Manager who'll support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. You'll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued.
What You'll Be Doing Day-to-Day:
- Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service.
- Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout.
- Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager.
- Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives.
- Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory.
What We're Looking For:
Essential:
- Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector.
- Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams.
- Current UK Driving Licence.
Desirable:
- Familiarity with motorcycles is preferred.
- FCA Accreditation would be beneficial.
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Transaction Manager - Macclesfield employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager - Macclesfield
✨Tip Number 1
Get to know the company inside out! Research SuperBike Factory, their culture, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for motorcycles, making you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience as a Sales Manager or Transaction Manager aligns with what they’re looking for. Confidence is key!
✨Tip Number 3
Don’t forget to ask questions during the interview! Show your interest by asking about team dynamics, sales targets, or how they support employee growth. It’s a two-way street, and it’ll help you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the SuperBike Factory family. Let’s get you on the road to success!
We think you need these skills to ace Transaction Manager - Macclesfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for motorcycles and the role shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV highlights relevant experience in sales management or the automotive sector. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team at SuperBike Factory.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SuperBike Factory
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the automotive industry, especially in sales management. Familiarise yourself with SuperBike Factory's values and culture, as well as their approach to customer service. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Transaction Manager, you'll be leading a team, so be ready to discuss your previous experiences in managing sales teams. Prepare specific examples of how you've motivated your team, handled challenges, and driven performance. This will demonstrate your capability to lead effectively.
✨Understand the Customer Journey
Be prepared to talk about how you would enhance the customer experience at SuperBike Factory. Think about ways to improve the sales process and ensure customer satisfaction. Showing that you can think from the customer's perspective will set you apart.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team's current challenges or how success is measured in the role. This not only shows your interest but also gives you valuable insights into what the company values.