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- Tasks: Provide top-notch customer service and manage service appointments in a vibrant workshop.
- Company: Leading motorcycle retailer in Macclesfield with a focus on excellence.
- Benefits: Competitive pay, growth opportunities, and a supportive team environment.
- Why this job: Join a dynamic company and make a difference in customer satisfaction.
- Qualifications: Experience in a service advisor role and knowledge of the automotive or motorcycle industry.
- Other info: Exciting career growth in a fast-paced, customer-focused environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading motorcycle retailer in Macclesfield seeks an Aftersales Advisor to join their workshop team. In this role, you'll provide exceptional customer service, manage service appointments, and support the overall showroom and aftersales operations.
The ideal candidate will have prior experience in a service advisor role, familiarity with the automotive or motorcycle industry, and proficiency with CRM and management systems.
Join us to grow with a dynamic company focused on delivering excellent service and customer satisfaction.
Moto Aftersales Advisor — Parts & Service Champion in Macclesfield employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Moto Aftersales Advisor — Parts & Service Champion in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the motorcycle or automotive industry. You never know who might have a lead on that perfect Aftersales Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you went above and beyond for a customer—this will show you're the right fit for the team!
✨Tip Number 3
Show your passion for motorcycles! Whether it's through personal projects or knowledge about the latest models, let your enthusiasm shine during interviews. It’ll set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals to join our dynamic team, and applying directly can give you an edge in the hiring process.
We think you need these skills to ace Moto Aftersales Advisor — Parts & Service Champion in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive or motorcycle industry. We want to see how your skills align with the Aftersales Advisor role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your CRM Skills: Since proficiency with CRM and management systems is key for this role, make sure to mention any relevant software you’ve used. We’re keen to know how you’ve leveraged these tools to enhance customer satisfaction in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re proactive—something we really value!
How to prepare for a job interview at SuperBike Factory
✨Know Your Stuff
Make sure you brush up on your knowledge of the motorcycle and automotive industry. Familiarise yourself with common parts, services, and customer queries. This will not only show your passion but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a role focused on customer satisfaction.
✨Familiarise Yourself with CRM Systems
Since the job requires proficiency with CRM and management systems, it’s a good idea to review any relevant software you’ve used before. If you can, research the specific systems the company uses and be ready to discuss how you can leverage them to improve service efficiency.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, the company's approach to aftersales, or how they measure customer satisfaction. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
