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For Companies At a Glance
- Tasks: Manage the sales cycle and deliver an exceptional customer experience.
- Company: Join Europe's largest used motorcycle retailer, SuperBike Factory.
- Benefits: Enjoy Netflix membership, gym discounts, and health support.
- Why this job: Be part of a dynamic team in a growing, customer-focused business.
- Qualifications: Experience in customer-facing sales and a passion for motorcycles.
- Other info: Great career growth opportunities in a modern, data-driven environment.
The predicted salary is between 25396 - 35396 £ per year.
Salary: £25,396 DOE (OTE £20,000)
Location: SuperBike Factory Donington
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we're now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we're building a team that can scale with it - people who want to work in a business that knows where it's going and how it's going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.
Overview
We are looking for three passionate and driven Sales Executives, who'll be responsible for managing the entire sales cycle whilst maintaining exceptional customer journey from initial enquiry to final handover delivering a professional, efficient, and enjoyable buying experience. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand.
What You'll Be Doing Day-to-Day:
- Provide an outstanding welcome to customers, whether online, over the phone, or in the showroom while delivering an exceptional experience at every stage of the sales journey
- Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement
- Manage all inbound and outbound sales enquiries using our CRM systems
- Take ownership of the sales pipeline and follow up with all prospects in a timely manner
- Promote finance, warranties, and other add-on products to maximise revenue
- Maintain accurate records for all sales activity, customer interactions, and outcomes
- Provide finance quotations for your customers as requested
- Take balances and arrange the collection/delivery of the customers' bikes, resolving customer issues and first line queries
- Work with the Processing, Workshop, Finance and the Sales teams
- Participate in sales training and development opportunities
What We're Looking For:
- Essential: Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales)
- Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline
- Familiarity with motorcycles is preferred
- Proficient with CRM systems and Microsoft Office
- Confident communicator with a persuasive yet friendly style
- Resilient and adaptable under pressure
Benefits:
- Netflix Membership
- Discounted Gym Membership
- Group Life Assurance
- Staff Discount on Bikes and accessories
- Cycle to Work Scheme
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline)
- Enhanced Maternity, Paternity, and Sickness Pay
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at SuperBike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Sales Executive Donington in Derby employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive Donington in Derby
✨Tip Number 1
Get to know the SuperBike Factory inside out! Familiarise yourself with our bikes, services, and customer experience. This way, when you chat with us, you can show your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your sales pitch! Whether it's over the phone or face-to-face, being able to communicate confidently and persuasively is key. Role-play with a friend or in front of a mirror to nail that first impression.
✨Tip Number 3
Don’t just wait for us to call you back! Follow up on your application with a friendly email or call. It shows initiative and enthusiasm, which we love to see in potential team members.
✨Tip Number 4
Make sure to highlight any relevant experience in customer-facing roles during your interview. Share specific examples of how you've handled sales cycles or improved customer experiences – it’ll help us see how you fit into our team!
We think you need these skills to ace Sales Executive Donington in Derby
Some tips for your application 🫡
Show Your Passion for Motorbikes: When you're writing your application, let your love for motorbikes shine through! Mention any relevant experience or personal stories that connect you to the biking world. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the SuperBike Factory team.
Tailor Your Application: Make sure to customise your application to fit the Sales Executive role. Highlight your customer-facing sales experience and how it aligns with our mission to deliver an exceptional buying experience. We appreciate when candidates take the time to show us why they’re the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We want to understand your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the SuperBike Factory family!
How to prepare for a job interview at SuperBike Factory
✨Know Your Bikes
Familiarise yourself with different motorcycle models and their features. Being able to discuss bikes confidently will show your passion and knowledge, which is crucial for a sales role at SuperBike Factory.
✨Master the Sales Cycle
Understand the entire sales process from initial contact to final handover. Be ready to discuss how you would manage each stage effectively, ensuring an exceptional customer journey that aligns with the company's focus on delivering a great experience.
✨Showcase Your Customer Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to handle inquiries and resolve issues, as this will demonstrate your fit for a customer-facing position.
✨Be Data-Driven
Since SuperBike Factory values data-driven decisions, be prepared to discuss how you've used data or feedback to improve sales techniques or customer experiences in the past. This will show that you can contribute to the company's growth.
