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For Companies At a Glance
- Tasks: Manage the sales cycle and deliver an exceptional customer experience in a fast-paced environment.
- Company: Join Europe's largest used motorcycle retailer with a modern, ambitious culture.
- Benefits: Enjoy perks like Netflix membership, gym discounts, and health support.
- Why this job: Be part of a growing team and make a real impact in the motorcycle industry.
- Qualifications: Experience in customer-facing sales roles and a passion for motorcycles preferred.
- Other info: Great career growth opportunities in a dynamic, data-driven environment.
Salary: £25,396.00 DOE (OTE £20,000)
Location: SuperBike Factory Crawley
Employment Type: Permanent, Full time
Who We Are
SuperBike Factory is Europe's largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we're now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we're building a team that can scale with it - people who want to work in a business that knows where it's going and how it's going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.
Overview
We are looking for three passionate and driven Sales Executives, who'll be responsible for managing the entire sales cycle whilst maintaining an exceptional customer journey from initial enquiry to final handover, delivering a professional, efficient, and enjoyable buying experience. You will play a key part in hitting sales targets, promoting finance and additional products, and upholding showroom standards, acting as a proud ambassador for the SuperBike Factory brand.
What You'll Be Doing Day-to-Day:
- Provide an outstanding welcome to customers, whether online, over the phone, or in the showroom while delivering an exceptional experience at every stage of the sales journey.
- Proactively identify and recommend improvements to sales techniques and the overall customer experience, using customer feedback to drive continuous improvement.
- Manage all inbound and outbound sales enquiries using our CRM systems.
- Take ownership of the sales pipeline and follow up with all prospects in a timely manner.
- Promote finance, warranties, and other add-on products to maximise revenue.
- Maintain accurate records for all sales activity, customer interactions, and outcomes.
- Provide finance quotations for your customers as requested.
- Take balances and arrange the collection/delivery of the customers' bikes, resolving customer issues and first line queries.
- Work with the Processing, Workshop, Finance and the Sales teams.
- Participate in sales training and development opportunities.
What We're Looking For:
- Experience working in a customer-facing sales role (e.g., telesales, retail, or automotive sales).
- Proven ability to work in a fast-paced, target-driven environment and managing a busy sales pipeline.
- Familiarity with motorcycles is preferred.
- Proficient with CRM systems and Microsoft Office.
- Confident communicator with a persuasive yet friendly style.
- Resilient and adaptable under pressure.
Benefits:
- Netflix Membership.
- Discounted Gym Membership.
- Group Life Assurance.
- Staff Discount on Bikes and accessories.
- Cycle to Work Scheme.
- Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline).
- Enhanced Maternity, Paternity, and Sickness Pay.
Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory.
We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at SuperBike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes Credit history and Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Sales Executive - Crawley employer: SuperBike Factory
Contact Detail:
SuperBike Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive - Crawley
✨Tip Number 1
Get to know SuperBike Factory inside out! Familiarise yourself with their bikes, services, and customer experience. This way, when you chat with them, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your sales pitch! Whether it's over the phone or face-to-face, being able to communicate confidently and persuasively is key. Role-play with a friend or in front of a mirror to nail that friendly yet persuasive style they’re looking for.
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current employees on LinkedIn or engage with SuperBike Factory’s social media. Show your enthusiasm and ask questions about the company culture and sales strategies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at SuperBike Factory. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Executive - Crawley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for motorcycles and sales shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your relevant experience in customer-facing sales roles and any familiarity with motorcycles. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show off your persuasive yet friendly style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the SuperBike Factory team!
How to prepare for a job interview at SuperBike Factory
✨Know Your Bikes
Make sure you brush up on your motorcycle knowledge before the interview. SuperBike Factory is all about delivering ride-ready bikes, so being able to talk confidently about different models and features will show your passion and fit for the role.
✨Master the Sales Cycle
Familiarise yourself with the entire sales process from initial enquiry to final handover. Be ready to discuss how you would manage customer interactions and ensure a smooth journey, as this is key to the Sales Executive role.
✨Show Off Your Customer Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to handle inquiries and resolve issues, as well as how you’ve used feedback to improve the customer experience.
✨Be Data-Driven
Since SuperBike Factory is focused on data-driven decisions, be prepared to discuss how you’ve used CRM systems in the past. Show that you can manage a busy sales pipeline effectively and keep accurate records of customer interactions.
