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- Tasks: Lead initiatives to engage and retain members while enhancing their experience.
- Company: A forward-thinking organisation focused on community and member satisfaction.
- Benefits: Fully remote work, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference in building a vibrant community and championing member voices.
- Qualifications: Strong communication skills, creativity, and experience in stakeholder management.
- Other info: Collaborate across teams and drive impactful engagement strategies.
The predicted salary is between 28800 - 48000 £ per year.
FULLY REMOTE (Some meetings occasionally)
Main role:
The Membership Engagement Lead plays a central role in strengthening the relationship between the company and its members. This role is responsible for designing, delivering and continuously improving engagement initiatives that support retention, enhance the member experience, and build a strong sense of community. Alongside the Head of Membership, you will champion the voice of the member, ensuring their needs and expectations shape our communications, products, and engagement strategies. You will work closely with Education to support the conversion of students into engaged, lifelong members. This role requires creativity, excellent communication skills, strong stakeholder management and a deep understanding of the value proposition of professional membership bodies.
Duties and responsibilities:
- Membership engagement
- Member events
- Continuing Professional Development
- Panels and volunteers
- Membership Growth
- Student-to-Member Conversion
- Engagement Metrics & Insight
- Cross-Functional Collaboration
Membership Engagement Lead employer: Superb Pa Ltd
Contact Detail:
Superb Pa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Engagement Lead
✨Tip Number 1
Network like a pro! Reach out to current members or employees in the field. A friendly chat can give us insights into the company culture and what they really value in a Membership Engagement Lead.
✨Tip Number 2
Show off your creativity! When you get the chance, share some innovative ideas for member engagement during interviews. We want to see how you can bring fresh perspectives to the table.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle specific scenarios related to member retention and community building. We love candidates who can think on their feet and provide real solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our community.
We think you need these skills to ace Membership Engagement Lead
Some tips for your application 🫡
Show Your Passion for Membership Engagement: When writing your application, let us see your enthusiasm for engaging with members. Share any relevant experiences or ideas you have that demonstrate your commitment to enhancing member experiences and building community.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your creativity and communication skills, as these are key to the role of Membership Engagement Lead.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and how they align with our needs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Superb Pa Ltd
✨Know Your Members
Before the interview, dive deep into understanding the needs and expectations of the members. Research their pain points and think about how you can enhance their experience. This will show your potential employer that you’re genuinely interested in championing the voice of the member.
✨Showcase Your Creativity
As a Membership Engagement Lead, creativity is key! Prepare examples of past initiatives you've designed or delivered that improved member engagement. Be ready to discuss how you can bring fresh ideas to the table and continuously improve engagement strategies.
✨Highlight Communication Skills
Strong communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Consider preparing a brief pitch on how you would communicate with members and stakeholders, ensuring their voices are heard in all engagement initiatives.
✨Demonstrate Cross-Functional Collaboration
This role involves working closely with various teams. Think of examples where you successfully collaborated with different departments. Be prepared to discuss how you can foster collaboration between Education and Membership to convert students into engaged members.
