Assistant General Manager Kiln London £56,553.92 - Inc Tronc

Assistant General Manager Kiln London £56,553.92 - Inc Tronc

London Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Super8

At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional guest experiences and promoting a strong team culture.
  • Company: Join Super 8, a vibrant restaurant group shaping London's culinary scene.
  • Benefits: 28 days annual leave, 50% restaurant discount, and career development opportunities.
  • Other info: Flexible shifts, international travel opportunities, and a supportive work environment.
  • Why this job: Be part of an exciting journey in one of London's most innovative restaurant groups.
  • Qualifications: 3+ years as an Assistant General Manager in a high-volume restaurant.

The predicted salary is between 30000 - 35000 £ per year.

About Us

A rare opportunity has arisen to join Super 8, shaping our next decade of success.

We’re looking for an Assistant General Manager ready to bring their creativity, commercial savvy, and leadership expertise to our expanding group.

You’ll receive every support and development opportunity needed to thrive in this dynamic environment.

  • What you’ll be doing
  • You’ll always lead your team by example, promoting professionalism and a strong team culture.
  • Ensure guests have an exceptional experience by managing interactions, addressing feedback, and creating a welcoming environment.
  • Assist the General Manager in developing strategies to improve guest and team experiences.
  • Promote collaboration by organising regular meetings and appraisals for the management team and front‑of‑house staff.
  • Identify training and development opportunities for team members.
  • Work with the General Manager and Head Chef to support talent development within the business.
  • Be knowledgeable about our suppliers, products, and our brand.
  • Collaborate with the kitchen team to maintain the quality of our dishes.
  • Support with admin tasks, such as rota creation with the support of the General Manager.
  • Ensure team training compliance is completed, in order for food safety regulations to maintain a 5‑star EHO rating.
  • Oversee daily site maintenance issues, reporting and addressing concerns promptly.
  • What you’ll bring
  • Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great head‑start.

But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.

  • 3+ years working as an Assistant General Manager within a high volume London/City restaurant.
  • It would be desirable that you have good knowledge and understanding of the current London food scene.
  • A calm, collected approach to running busy services, with a sharp eye for detail, unshakable standards, and a commitment to team culture.
  • Flexibility to work varied shifts across 5 out of 7 days.
  • Full UK right to work documents.
  • What’s in it for you
  • 28 days of annual leave, including bank holidays.
  • Access to courses, resources, and training to enhance your career.
  • 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
  • Discounted dining at various local establishments near Super 8 Restaurants.
  • Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle‑to‑work scheme.
  • Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
  • Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
  • £300 contribution towards the purchase of a work laptop for all salaried staff members.

If this role sounds like a great fit for you, we’d love to see your application!

Please keep in mind that it may take us 1 to 2 weeks to get back to you due to the high volume of applications.

Thanks for your patience!

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Assistant General Manager Kiln London £56,553.92 - Inc Tronc employer: Super8

Super 8 Restaurants is an exceptional employer that fosters a dynamic and supportive work culture, where culinary passion meets professional growth. With a focus on employee development, you will have the opportunity to lead and inspire kitchen teams while enjoying competitive benefits and a vibrant atmosphere in a thriving restaurant group. Join us to make a meaningful impact on our culinary operations and elevate your career in the heart of the hospitality industry.

Super8

Contact Details:

Super8 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager Kiln London £56,553.92 - Inc Tronc

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Super8. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Super8

Don't be shy about reaching out to Super8 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant General Manager Kiln London £56,553.92 - Inc Tronc

Leadership Skills
Team Management
Guest Experience Management
Strategic Development
Collaboration
Training and Development
Knowledge of Food and Drink Sourcing

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Super8 and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Super8

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!