At a Glance
- Tasks: Support HR functions across multiple warehouse locations, ensuring compliance and fostering a positive workplace.
- Company: Join Super Smart Service Ltd, a dynamic multinational logistics company in the UK.
- Benefits: Enjoy 28 days of leave, special gifts, free parking, and continuous development opportunities.
- Other info: Flexible working hours and opportunities for career growth in a diverse and inclusive environment.
- Why this job: Be a key player in shaping HR strategies and enhancing employee experiences in a growing company.
- Qualifications: 2-3 years of HR experience, fluent in English and Chinese, with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Super Smart Service Ltd (SSS) established in December 2015 in West Midlands, UK. We are a large-scale multinational logistics company under the Zong Teng Group. Our main business is to provide Chinese domestic cross-border e-sellers and local online retailers in the UK with reliable warehousing business and timely delivery service platforms on international platforms.
About the Role
We are seeking a proactive, commercially aware HR Specialist to deliver business-focused HR services across several UK warehouse locations. This pivotal role requires the HR Specialist to work closely with managers and employees to provide expert advice and guidance on HR matters, ensuring compliance with UK employment laws while fostering a positive and productive workplace environment.
Job Types
- Working hours: Monday to Friday, 9am to 5:30pm (flexibility required).
- Contract type: Full time
- Willingness to work in different locations based on business needs
Key Responsibilities
- Serve as the first point of contact for HR-related queries across designated business areas, collaborating with warehouse management to align HR strategies with business objectives.
- Manage day-to-day HR activities, including recruitment, onboarding, payroll processing, and employee exit procedures.
- Support all employee relations matters, including disciplinaries, grievances, and absence management.
- Ensure that online employee records, work hours, and other system data are kept up to date in real time.
- Identify and report on business needs (qualitative and quantitative) related to growth, wellbeing, attrition, and risk, translating strategy into actionable programs, operations, or activities.
- Conduct HR upskilling workshops to promote best practices, stay updated on legislation changes, and coach and mentor warehouse managers to ensure they are confident and competent in HR policy matters, such as performance management and changes to bonus schemes.
- Ensure compliance with UK employment laws and company policies to minimize risks.
The Ideal Candidate
- Must have a valid visa (at least 1.5 years) to work in the UK; the position offers the possibility of a skilled work visa.
- Must have 2-3 years of full-time working experience.
- A solid background in HR or a related field, with experience influencing senior management and key stakeholders.
- Fluent in both verbal and written English and Chinese, as communication with HQ in China is required.
- Ideally experienced with onboarding, creating HR documentation, and managing basic payroll, risk, and compliance issues.
- A consultative, solution-oriented mindset, capable of managing multiple priorities and driving business change.
- Excellent communication and relationship-building skills, with the ability to influence and negotiate effectively.
- Passionate about leadership development, coaching, and fostering a culture of continuous improvement.
Company Benefits
- Leave Benefits: 28 days of leave per year.
- Gifts: Special gifts for major events, including birthdays, childbirth, and select public holidays.
- Free Parking: Convenient parking options for your car.
- Continuous Development: Access to ongoing training, coaching, and career development opportunities.
At SSS, we value diversity and strive to create an inclusive workplace where everyone feels respected and supported. We believe that different backgrounds, perspectives, and experiences make us stronger as a team. We welcome applications from individuals of all identities and encourage a culture of equality and fairness in everything we do.
HR Specialist-Chinese Speaking in Lichfield employer: Super Smart Service Ltd
Super Smart Service Ltd (SSS) is an exceptional employer, offering a dynamic work environment within a large-scale multinational logistics company. With a strong commitment to employee development, SSS provides continuous training opportunities, a generous leave policy, and a culture that values diversity and inclusion. Located in the West Midlands, employees benefit from flexible working arrangements and the chance to collaborate with leading logistics partners, making it a rewarding place for HR professionals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land HR Specialist-Chinese Speaking in Lichfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Super Smart Service Ltd. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your past work or experiences that highlight your HR expertise. This is your chance to shine and demonstrate how you can add value to the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace HR Specialist-Chinese Speaking in Lichfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Specialist role. Highlight your relevant experience in HR, especially any work with compliance and employee relations. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team. Don’t forget to mention your language skills in English and Chinese!
Showcase Your Soft Skills:As an HR Specialist, communication and relationship-building are key. In your application, give examples of how you've successfully influenced stakeholders or managed employee relations. We love seeing those soft skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Super Smart Service Ltd!
How to prepare for a job interview at Super Smart Service Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company’s operations and values. Familiarise yourself with Super Smart Service Ltd's role in logistics and how they support e-sellers. This will help you demonstrate your interest and show that you’re aligned with their goals.
✨Showcase Your HR Skills
Prepare to discuss your experience in HR, especially in areas like recruitment, onboarding, and employee relations. Be ready to share specific examples of how you've handled HR challenges in the past, as this will highlight your problem-solving abilities and expertise.
✨Language Proficiency Matters
Since the role requires fluency in both English and Chinese, practice speaking about your HR experiences in both languages. This will not only boost your confidence but also demonstrate your ability to communicate effectively with HQ in China.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their HR strategies, how they handle employee development, or what challenges they foresee in the logistics sector. This shows you’re proactive and genuinely interested in contributing to their success.
