At a Glance
- Tasks: Lead fraud prevention and investigations across Australia and New Zealand, shaping a new capability.
- Company: Join Super Retail Group, a dynamic retail leader with a collaborative culture.
- Benefits: Enjoy flexible location options, significant discounts, and a supportive work environment.
- Other info: Be part of a diverse team that values inclusion and growth.
- Why this job: Make a real impact in a strategic leadership role that drives change and innovation.
- Qualifications: Proven experience in fraud prevention, investigations, and stakeholder management.
The predicted salary is between 75600 - 92400 £ per year.
- Brand-new leadership role | Brisbane, Sydney or NZ location considered
- Lead fraud prevention across Australia & New Zealand
- Build a Group-wide fraud capability from the ground up
About the Role…
Lead the development of a Group-wide fraud prevention and investigations capability across Australia and New Zealand.
Drive intelligence-led detection, investigations and governance to combat internal fraud, external fraud and organised retail crime while strengthening controls and protecting profit.
- What You'll Be Doing
- Shape the Fraud Strategy - Build and implement a Group-wide fraud prevention and investigations framework, establishing the operating model, governance, policies and performance measures that drive consistency, accountability and long-term capability across the business.
- Lead Investigations & Intelligence - Oversee complex internal, external and organised retail crime investigations, ensuring evidence-based, compliant and commercially focused outcomes while partnering with law enforcement and key stakeholders.
- Drive Data-Led Fraud Detection - Leverage analytics, technology and intelligence to proactively identify emerging fraud risks, improve detection capability and deliver actionable insights that reduce loss and strengthen controls.
- Strengthen Governance & Controls - Develop policies, procedures and risk mitigation strategies that enhance fraud prevention, ensure compliance and support informed decision-making across the Group.
- Build Business-Wide Capability - Foster a fraud-aware culture through stakeholder engagement, education and coaching, empowering teams across stores, supply chain and support offices to prevent, identify and respond to fraud risks.
- What You'll Bring…
We're looking for a strategic leader with a strong investigations background who can influence at all levels and drive meaningful change.
- You’ll likely bring…
- Strategic Fraud Leadership - Bring deep expertise in fraud prevention, investigations, intelligence, asset protection, financial crime or loss prevention, with the ability to build and lead a best-practice fraud capability.
- Investigations Excellence - Demonstrated experience leading complex, high-risk investigations across multiple jurisdictions, stakeholder groups and business functions.
- Risk, Governance & Compliance Expertise - Strong understanding of fraud risk management, governance frameworks, regulatory obligations and compliance requirements, coupled with sound judgement and decision-making.
- Capability Building & Operational Design - Proven success designing and implementing fraud frameworks, operating models, controls and processes that deliver sustainable business outcomes.
- Data & Technology Mindset - Experience leveraging analytics, technology and intelligence-led approaches to enhance fraud detection, uncover emerging risks and drive proactive prevention strategies.
- Influence, Integrity & Partnerships - Exceptional stakeholder management skills with the ability to influence executive and operational leaders, build trusted partnerships with Legal and external agencies, and operate with the highest levels of integrity, professionalism and discretion.
Why Join Us?
At Super Retail Group, it is our purpose to inspire and equip everyone to live their passion every day!
- A highly visible and strategically important leadership role.
- The opportunity to create lasting impact across a major retail group.
- Flexible location options across Brisbane, Sydney or New Zealand.
- Significant discounts across all brands
- A collaborative and supportive culture that encourages growth and innovation.
Our Culture of Inclusion
Super Retail Group is proud to be an equal opportunity employer.
We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.
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Group Fraud Prevention & Investigations Manager | Brand New Role | Shape a New Group-Wide Capability employer: Super Retail Group
Super Retail Group is an exceptional employer that places its people at the core of its operations, fostering a collaborative and innovative work environment. As a Talent Acquisition Coordinator, you'll benefit from flexible working arrangements, exposure to large-scale recruitment campaigns, and opportunities for professional growth within a supportive team dedicated to delivering outstanding candidate experiences. Join us in shaping the future of some of Australia's most beloved retail brands during our peak hiring season, where your contributions will truly make a difference.
