At a Glance
- Tasks: Lead design initiatives and create user-friendly experiences for our fintech product.
- Company: Join Super Payments, a dynamic team focused on innovative product design.
- Benefits: Enjoy tax advantages, share options, remote work setup, and free team lunches.
- Other info: Be part of a diverse team that values creativity and collaboration.
- Why this job: Make a real impact by designing intuitive experiences that enhance user satisfaction.
- Qualifications: Experience in product or UX design with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Super Payments, we believe exceptional Product Design is a deeply collaborative, end-to-end process. We are looking for a holistic, T-shaped Product Designer who is as comfortable consuming user research as they are translating those insights into slick, highly usable experiences. You will sit at the intersection of user needs, business goals, and technical feasibility. We value high-impact, systems-based design.
Your ability to leverage and evolve our existing design system to architect an elegant new interaction, streamline an onboarding flow, or test a meaningful copy update is what will drive your success here. To guide your design decisions, you’ll be surrounded by a close-knit, cross-functional squad: fantastic developers, a dedicated data team, smart product managers, fellow designers, and most importantly real customers. You will own the experience of your workstream, tracking conversion and engagement metrics to ensure our customers are easily navigating our product.
We are a customer-obsessed team where user research is the bedrock of our product strategy. We don't rely on hunches; we validate our hypotheses to ensure our designs genuinely enrich our customers' experiences and drive measurable product success. We actively encourage you to pitch bold ideas, take calculated design risks, and test radical new paradigms to see what truly resonates with our users.
You will be responsible for:
- End-to-End Ownership: Leading design initiatives for your workstream, driving features from initial problem definition to scaled rollout and optimization.
- Prototyping & Iteration: Taking concepts from rough wireframes to high-fidelity, interactive prototypes for rapid user testing and stakeholder alignment.
- Calculated Experimentation and Optimisation: Challenging the status quo by pitching and prototyping bold, innovative ideas.
- Data-Informed Design: Conducting research and partnering closely with our data team to generate, consume, and translate qualitative feedback and quantitative metrics into actionable product improvements.
- Solving Complex Problems: Navigating financial UX challenges by balancing usability, accessibility, and cognitive load with business conversion goals.
- Systems Thinking: Leveraging and actively contributing to our existing design system to architect elegant flows and ensure efficient, consistent handoffs for development.
- Cross-Functional Collaboration: Working hand-in-hand with Product Managers to help shape the roadmap, and clearly rationalising design decisions to Engineering to ensure the shipped product matches your vision.
- Market Awareness: Keeping a pulse on the fintech landscape, competitor products, and emerging interaction patterns to ensure our experiences remain modern, intuitive, and deeply trusted by our users.
Requirements and skills:
- Experience: Proven experience as a Product Designer (or a UX Designer with a strong track record of end-to-end product delivery).
- Core Capabilities: A deep understanding of interaction design, information architecture, and how to apply them to complex, highly transactional web and mobile applications.
- Tooling & DesignOps: Expertise in modern product design workflows. We love Figma, Protopie, and Dovetail, but we highly value your ability to adapt, utilise emerging AI tools, and introduce us to new DesignOps efficiencies.
- Communication: Exceptional communication and storytelling skills. You can confidently articulate the "why" behind your design decisions to business stakeholders, developers, and fellow designers.
- Domain Knowledge: Experience navigating the unique user trust and friction challenges of fintech, banking, or complex SaaS products is a massive plus, especially with international markets (EUR/US), but not essential.
The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.
Our Benefits - here's a few and more to come ...
- Tax advantage Share Options
- Work from home set up
- Contributory Pension Scheme
- Free Team lunch (Tues & Thurs) and social evenings
- Your birthday off, plus one Revival day
If you are excited about sharing the adventure, joining a growing team with big ambitions and you are really great at what you do, then apply now!
Super Payments is an equal opportunity employer, embracing diversity in all its forms and fostering an inclusive environment. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, neurodiversity status, pregnancy or trade union membership. Please let us know if you require any reasonable adjustments at any point during the application and/or recruitment process.
User Experience Designer employer: Super Payments
Contact Detail:
Super Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Designer
✨Tip Number 1
Get your portfolio in shape! Make sure it showcases your best work, especially projects that highlight your end-to-end design process. We want to see how you tackle complex problems and create user-friendly experiences.
✨Tip Number 2
Network like a pro! Connect with other designers and professionals in the fintech space. Attend meetups or webinars, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 3
Practice your storytelling skills! When you get to the interview stage, being able to articulate the 'why' behind your design decisions is crucial. We love candidates who can communicate their thought process clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate designers who are ready to take bold risks and innovate.
We think you need these skills to ace User Experience Designer
Some tips for your application 🫡
Show Your Design Process: When you apply, make sure to highlight your design process. We want to see how you tackle problems from start to finish, so share examples of your end-to-end projects and the impact they had.
Be Data-Driven: Since we’re all about data-informed design, don’t forget to mention how you’ve used user research and metrics in your previous work. Show us how you validate your design decisions with real insights!
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use the same language and focus on the skills and experiences that align with what we’re looking for. It shows you’ve done your homework!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Super Payments
✨Know Your Design Process
Make sure you can clearly articulate your design process from start to finish. Be ready to discuss how you gather user research, translate insights into designs, and iterate based on feedback. This will show that you understand the end-to-end ownership they value.
✨Showcase Your Prototyping Skills
Bring examples of your work that highlight your ability to create high-fidelity prototypes. Be prepared to discuss how these prototypes have been used for user testing and stakeholder alignment. This will demonstrate your hands-on experience with prototyping tools like Figma or Protopie.
✨Emphasise Data-Driven Decisions
Be ready to talk about how you've used data to inform your design choices in the past. Discuss specific metrics you've tracked and how they influenced your design decisions. This aligns perfectly with their focus on data-informed design.
✨Collaborate and Communicate
Highlight your experience working in cross-functional teams. Share examples of how you've effectively communicated your design rationale to stakeholders and collaborated with developers and product managers. This will show that you can thrive in their collaborative environment.