At a Glance
- Tasks: Lead design initiatives and create user-friendly experiences for our fintech product.
- Company: Join Super Payments, a dynamic team focused on innovative product design.
- Benefits: Enjoy flexible work, share options, free lunches, and your birthday off!
- Other info: Collaborate with a diverse team and grow your career in a supportive environment.
- Why this job: Make a real impact by designing solutions that enhance user experiences.
- Qualifications: Experience in product or UX design with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Super Payments, we believe exceptional Product Design is a deeply collaborative, end-to-end process. We are looking for a holistic, T-shaped Product Designer who is as comfortable consuming user research as they are translating those insights into slick, highly usable experiences. You will sit at the intersection of user needs, business goals, and technical feasibility.
We value high-impact, systems-based design. Your ability to leverage and evolve our existing design system to architect an elegant new interaction, streamline an onboarding flow, or test a meaningful copy update is what will drive your success here.
To guide your design decisions, you’ll be surrounded by a close-knit, cross-functional squad: fantastic developers, a dedicated data team, smart product managers, fellow designers, and most importantly real customers. You will own the experience of your workstream, tracking conversion and engagement metrics to ensure our customers are easily navigating our product.
We are a customer-obsessed team where user research is the bedrock of our product strategy. We don't rely on hunches; we validate our hypotheses to ensure our designs genuinely enrich our customers' experiences and drive measurable product success. We actively encourage you to pitch bold ideas, take calculated design risks, and test radical new paradigms to see what truly resonates with our users.
You will be responsible for:
- End-to-End Ownership: Leading design initiatives for your workstream, driving features from initial problem definition to scaled rollout and optimization.
- Prototyping & Iteration: Taking concepts from rough wireframes to high-fidelity, interactive prototypes for rapid user testing and stakeholder alignment.
- Calculated Experimentation and Optimisation: Challenging the status quo by pitching and prototyping bold, innovative ideas. We want you to take design risks and validate those big swings through testing and user feedback.
- Data-Informed Design: Conducting research and partnering closely with our data team to generate, consume, and translate qualitative feedback and quantitative metrics into actionable product improvements.
- Solving Complex Problems: Navigating financial UX challenges by balancing usability, accessibility, and cognitive load with business conversion goals.
- Systems Thinking: Leveraging and actively contributing to our existing design system to architect elegant flows and ensure efficient, consistent handoffs for development.
- Cross-Functional Collaboration: Working hand-in-hand with Product Managers to help shape the roadmap, and clearly rationalising design decisions to Engineering to ensure the shipped product matches your vision.
- Market Awareness: Keeping a pulse on the fintech landscape, competitor products, and emerging interaction patterns to ensure our experiences remain modern, intuitive, and deeply trusted by our users.
Requirements and skills:
- Experience: Proven experience as a Product Designer (or a UX Designer with a strong track record of end-to-end product delivery).
- Core Capabilities: A deep understanding of interaction design, information architecture, and how to apply them to complex, highly transactional web and mobile applications.
- Tooling & DesignOps: Expertise in modern product design workflows. We love Figma, Protopie, and Dovetail, but we highly value your ability to adapt, utilise emerging AI tools, and introduce us to new DesignOps efficiencies.
- Communication: Exceptional communication and storytelling skills. You can confidently articulate the "why" behind your design decisions to business stakeholders, developers, and fellow designers.
- Domain Knowledge: Experience navigating the unique user trust and friction challenges of fintech, banking, or complex SaaS products is a massive plus, especially with international markets (EUR/US), but not essential.
The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.
Our Benefits - here's a few and more to come ...
- Tax advantage Share Options
- Work from home set up
- Contributory Pension Scheme
- Free Team lunch (Tues & Thurs) and social evenings
- Your birthday off, plus one Revival day
If you are excited about sharing the adventure, joining a growing team with big ambitions and you are really great at what you do, then apply now!
Super Payments is an equal opportunity employer, embracing diversity in all its forms and fostering an inclusive environment. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, neurodiversity status, pregnancy or trade union membership.
Please let us know if you require any reasonable adjustments at any point during the application and/or recruitment process.
User Experience Designer in London employer: Super Payments
Contact Detail:
Super Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Designer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend design meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your design process and how you tackle user problems.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you’d explain your design decisions and the impact they had on user experience. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Super Payments.
We think you need these skills to ace User Experience Designer in London
Some tips for your application 🫡
Show Your Design Process: When you apply, make sure to highlight your design process. We want to see how you tackle problems from start to finish, so share examples of your end-to-end projects and the thought behind your decisions.
Be Data-Driven: Since we value data-informed design, include any research or metrics that support your design choices. Show us how you've used user feedback and data to enhance your designs in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that align with our job description. We love seeing candidates who take the time to connect their background to what we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Super Payments
✨Know Your Design Process
Make sure you can clearly articulate your design process from start to finish. Be ready to discuss how you gather user research, create wireframes, and develop prototypes. This will show that you understand the end-to-end ownership they value at Super Payments.
✨Showcase Your Collaboration Skills
Prepare examples of how you've worked with cross-functional teams in the past. Highlight your ability to communicate effectively with product managers, developers, and other designers. This is crucial since they emphasise collaboration within their close-knit squads.
✨Bring Data to the Table
Be ready to discuss how you've used data to inform your design decisions. Share specific instances where you’ve translated qualitative feedback or quantitative metrics into actionable improvements. This aligns perfectly with their focus on data-informed design.
✨Pitch Bold Ideas
Think of a few innovative design ideas or concepts you could pitch during the interview. They encourage calculated risks and want to see your creativity. Show them you're not afraid to challenge the status quo and test new paradigms!